Commande non recu apres 5 semaines et apres quelques courriels ils ont réexpédié ma commande
et finalement recu mes lipos ici au Canada un peu plus de 3 semaines apres la réexpédition mais au total ca pris 2 mois et demies....
I made already many orders and most of them were executed in absolutely satisfactory way. Goods usually reach me in good condition in 12 to 20 days. One tracked shipment was by mistake of my domestic post office returned back without any notice to me. Having observed rather long time of shipping I asked Banggood Customer Service for help and they were excellent! Willow responded quickly, verified my address and arranged goods to be resent to me. Finally I obtained my package in order.
Очень большой выбор товаров. Доставка очень быстрая. Если возникают проблемы, служба поддержки их быстро решает. Один раз пропала посылка на почте, мне ее тут же выслали заново. Отличный магазин. Всем рекомендую
Great Banggood service:
Due to the error of my national post, my shipment was returned. I asked Banggood for help. Again, they sent the shipment at no additional charge. The help was very quick and professional.
I'm buying from this store for about 5 years. So far everything went perfectly. Everytime I had a problem with the order, they solved it very quickly.
All the branded products announced are genuine and don't have fake specs.
Their catalog is very extensive and the prices are competitive.
I recommend this store to every friend of mine!
The only bad thing about it is the lack of priority line for all products. A lot of them have it, but not all.
My local postoffice messed up completely and my order was returned to China.
I emailed bangood about the missing parcel and Juna at customer service fixed everything,
sent me another parcel which I got today.
Very good service indeed!
Ordered smartphone which never arrived thanks to our local post company. Never before I had such experience, that was my fifth order from Banggood, everything received with no problems. I sent an e mail to customer service, received a quick reply (thank you Juna) and after few days received refund. Very satisfied with customer service, response time, quality of already purchased goods and delivery time (approx. 12-15 days).
Excellent store with a wide range of goods. Sellers are willing to go to the contact, in case of arising (through the fault of mail or other issues) disputable moments everything is solved promptly and with the best result for the buyer. Even if the goods are not currently available, sellers will recommend an alternative purchase option, for which, too, special thanks. In particular, I had a situation when two parcels were lost in the mail. I informed the seller and I was sent a repeat order at the seller's expense. I am very satisfied with the service and assortment, I will continue to purchase myself and recommend the store to others.
About 95-98% of packages arrive fast (1-2 wks) and without issues, quality is what you pay for or better.
If there are issues there's usually a language barrier, but issues are always resolved, it might just take a few days longer.
I like the site.
I have been exceptionally Impressed with service and value to date. I have been cautious as in what I have bought with regards to quality so far ( Approx. 50 items ) but no disappointments yet, knock on wood :O) . Packaging needs some more work but so far I am very happy and will continue to shop there until they do something to change my mind.
I'm impressed dealing with this shop.they have soo much better helpful communication and friendly assisting.they have better quality products.I was ordered WLToys V911 bnf heli. It's arrived with in 3 weeks and unfortunately had little issue on my extra battery.when inform them, they send another one with in week. I LOVE THIS SHOP.
I have had nothing but good experiences with Banggood. Most of the products are good and well priced, the customer service does a great job at keeping me satisfied. For example: I ordered something, the day after i ordered it i saw that the price dropped. I contacted them about it and i got the difference refunded without any problems. So i am a happy customer.
I have been shopping for quite a long time on banggood and for years they have been the most trustable Chinese webshop (which does not mean a lot, but they were the only one who refunded me without escalating the issue to PayPal).
However, recently I purchased a cheap (4$) USB audio adapter (a.k.a DAC) from them and I wrote a mostly negative, but objective and unbiased review about the item because it sounded awful. To my surprise Banggood just did not publish the review and we got into a lengthy email conversation about the terms and conditions Banggood set to publish my review until I realised that they will not publish it whatever I do. So I lost my trust in Banggood's reviews, in Banggood general and stopped shopping there. They are the same kind of fraudsters like the ones on eBay and Aliexpress, but the latter ones are cheaper at least.
Wide assortment of different goods, many electronic components that are missed in other shops.
The prices are not too high and sometimes can be even lower than at the competitors.
But the most important is the reliability and customer support. In rare cases I needed to contact it, I received the best resolution I could think of.
Perfect communication and goods. The order is handled very quickly, the goods way through the whole world is just slow and CZECH republic sometimes does not come goods.
The problem is definitely CZECH post.
Thank you, Petr
i bought couple of things over in bang good. though the shipping takes really really long. usually its almost 25 days! but one thing good is most of the shipping is free to my country and prices of the items are quite competitive. recently purchased a speed controller which went into smoke. their Customer Service in live chat insist me to send them a video of the incident. In short. I Have to let it go on smoke AGAIN but this time to video it down which is seems ridiculous in my point of view. what if my whole helicopter got burnt to crisp. BG wont bare the responsibilities. so I went on and email the Customer service. They are kind and prompt in reply. To ask me take photos of the defective items and they sent me a new working one with a faster courier! Cheers though the item may not be expensive but money is still money.
I'm long time customer currently on VIP4 level so I'm using shop quite regularly. My recent focus is on RC toys and FPV drones. I would recommend to use this shoop as they are in close touch with recent technologies for reasonable price and shipping free. Even I did not get my package few times I want to highlight Banggood customer service as I always negotiate how to solve situation in best way. Thanks Banggood and keep up!
I am a customer sinds 2015 and very satisfied with this shop. The service is very good and even the aftersales service is excellent! Last time i have bought a knife sharpener which i was not very content so after contact with the customer service, i have a money refund.**Top** This is one of my favourite online China shop. A few days ago i ordered a Cube iWork10 Ultimate 64GB Intel Atom x5 Z8350 Tablet and i can't wait to receive this item.
I'm a longtime customer of Banggood and I've always been satisfied with their service, pricing and customer care. I have also received an immediate refund on a wrong item, so I must say I'm really happy to shop here. Their site is also very informative and user friendly, and I've never had a problem with it. Well done, Banggood!
Nunca he tenido problemas con ellos. Es cierto que algun envio se retrasa un poco, algo que creo razonable sabiendo de donde vienen los productos, pero tambien hay que decir que si tienes un problema te lo resuelven rapidamente y sobre tpdo te contestan, algo muy de agradecer cuando en algunas paginas se hacen los sordos.Y si algo llega roto, pones tu reclamacion y,te devuelven el dinero o te reenvian el producto. Para mi es la mejor pagina para comprar estos productos.
I've had several dealings with banggood and their customer service. I could say that im a very satisfied customer. Evidently, with the products, i understand that cheaper products do come with compromises, but so far i had only very few incidents where the delivered products are not working properly. Delivery time is for the most part within the expected allotted time. Customer service may not be as immediate as i would like it, but they do respond to complaints and though they can try your patience sometimes, they are simply following their policies. So by far im sticking to their services, and hope they keep improving still.
Banggood are incredible on the rare occasion there a problem their support team are more than happy to assist with the problem straight away ive spent thousands on banggood and won't shop anywhere else now.
More than 140 orders and counting! It should say something about Banggood's service, pricing, goods quality. Delivery time is a bit not predictable. But considering other features (again - service, pricing, goods quality, communication, clear descriptions) one could live with it easily.
I have been with Banggood for a while and had a few things from them with no problem at all, being in the UK you have to wait a little time for the goods to come but I knew that when I joined so happy there too. Will keep shopping with Banggood very happy :-)
The site provide some great stuff on really great price. I had ordered a lightening connector cable from the site but unfortunately it got lost somewhere in the mail. Upon contacting gear best, the customer customer service representative 'Metal' was very prompt on addressing the issue. I must say that I was very impressed by the quick and timely response. Even though it was a very small amount but it shows that they care about customer no matter how big or small the order was. Great work keep it up!
My favourite CN/HK online shop. I've ordered there a lot o stuff and didn't have any problems. Products are shipped out really quickly, delivery depends on the courier, but Banggood's predictions are pretty accurate.
Product range is really wide, from clothes, through electronics, to handtools. I have bought there some smartphones, drone parts and electronics parts. All the descriptions were true, there was no incompatibility with the decription. What's more, review system is pretty cool, customers write a lot of opinions and post huge amount of real product pictures.
Customer service is also on a high level. All my requests were responsed within ~12h, people who work there are really nice and helpful.
I ordered a Elephone P8 Mini, but I cancelled the order as smartphone was out of stock and the date of restock was not confirmed.
Anyway when I asked for a refund, the same was done directly without any problem.
Thank you Crystal for your support and confirmation about the refund.
Hi have used Banggood several times now for miscellaneous electrical/mechanical goods, I was dubious about quality at first as Çhina"has a reputation for cheap badly copied goods! However the actual goods received all well within the standard shipping tariff delivery schedule with one exception were all good quality and after testing well designed and working well. The one exception to this was a non delivery on an item, however after notifying Banggood and getting assistance from very helpful staff my package was found to have been returned to sender for some reason, it is now being resent. I do not consider this a negative on Banggoods side as theses sort of things do happen regularly, and the staff I dealt with were cureous and helpful. I am continuing to order from Banggood and will be doing so as long as the service, price and quality remain the same, for a small budget hobbyist in a country where parts are difficult or impossible to source Banggood is excellent,
yo es primera vez que compro en banggood y tuve un problema con mi envio , no llego a mi destino.pero me comunique con las personas que estan al frente de la empresa e inmediatamente me contestaron y me dijeron que no me preocupara que me lo iban a enviar nuevamente sin costo alguno, hasta este momento ya le dieron la salida al producto y me dieron el numero de seguimiento ,esto me da mucha confianza para seguir comprando en banggood porque responden en cualquier circunstancia que se presente. muchas gracias
I am more than satisfied with banggood. I have been shopping from there more than 2 years and everything is excellent. Good packages amazing prices and very friendly staff.Totally recomment it to anyone who want to go shopping.
I have purchased from Banggood 439 times the last couple of years of a total of probably 800 different products. I have had only 1single product where I was really disappointed. 98% of the products are really great or at least OK. Very seldom the product is of poor quality. You can't complain that a really cheap product is not in premium quality. But you can complain if the product is not similar to what is advertised. The description is mostly very good and honest. The reviews by other customers complement the description. Compared to other similar internet shops the products are on average much better and better described. I have switched from Ebay and DX to approx 95% Banggood today. The reason is the much better descriptions and the better care taken in selecting the products. They simply do not have as many junk-products as other sites. There are still some though.
Once in a while the packages are damaged during shipping. Banggood are on average much better in packing than other similar shops. I would estimate 2% of the shipments are damaged during shipment from Banggood. I don't report minor damage, and not every time, but when I do make a complaint the customer service is nice and helpful. When I order randomly from Ebay approx 5-10% of the shipments arrive damaged. Banggood is usually better than other sites I have used when it comes to make the package sustain the beating from postal service.
Normally I don't bother to make reviews, but I just realized that I probably have more orders than most people, and therefor might actually have some knowledge that could benefit others. This review cover shipments from Banggood from 2015-2017.
As long as Banggood continue to perform like they do now I will continue to prefer them over others.
I'm very satisfied with the quality of the products and the service of banggood. Once one of the items I received was slightly damaged. I contacted the banggood service and got quick response. They offered me a refund amounting to the exact price of the item. I'm totally happy!
I ordered many times from Banggood, i do believe that is a very good shop to buy from. Products are shipped very fast and the quality of them is good to excellent. Prices are usually the best in the market or among the best. Packaging is always enough secure to protect the order items, better than some other sides i am shopping from. Communication is always excellent and fast, Banggood people are always ready to help. I hope they will continue to be professionals. The only problem with Banggood is that they use China post as its postal service. Using China post i a lucky draw game. You can have your order delivered in less than 20 days (very rarely) but usually takes more than a month to receive your item. The longest record from my experience in a non peak traffic period is 50 days. I really love Banggood, give it a try.
Je suis ravi d'acheter par bangood. Les produits sont d'un bon rapport qualité-prix. Si je ne reçois pas le produit, je suis remboursé très rapidement . Ils répondent aussi aux réclamations. Le seul hic, mail là, on ne peut rien faire, c'est que la Chine c'est loin!????
I have been using Banggood for many purchases during the last year and always with full satisfaction.
Delivery times are sometimes pretty long, but I am convinced this is mostly a local postal issue and Banggood should not be held responsible for these holdups.
Have encountered quality issues on several items, but their service departments always resolved the issues perfectly.
Once I bought a rather expensive iPad keyboard and case which had a problem with one key not functioning as required. I expected to get a discount but was positively surprised to be refunded the total amount!
Several customer support agents have dealt with my problems to my full satisfaction:
Juna, Yina, Phoebe and Jannie.
I've made serveral small orders (less then 30$)from Banggood, delivery time around 6 weeks and products were OK.
With my only bigger order, around 200$ it had problems with the delivery, first order never arrived, it got then resend which also never arrived, then i got a full refund over pay pal.
I have to say most the items I've bought were very good and worked well, as intended.
Also that the custommer Service is very good and answers fast and gives you solutions, the time i never recived my order I got the best and fastest solutions from custommer service with no issues.
I recommend Banggood to all my frriends!
A long time buyer. They have huge selection of products and excellent customer support. I like the fact that they stock various little technical parts and accessories that are very hard to find anywhere else. If there is a problem with your order or delivery, they will do their best to solve it quickly.
All in all, Banggood is a well established and reliable shop. Recommended.
I have ordered a few times from Banggood with great experience. My last order did not reach me. I contacted them and they were so gracious as to send me a new order right away. They are a great Company, and I plan on continually purchasing from them.
My experience with Banggood and their customer service has been great. I have made close to 200 orders with them and the very few times that I have had problems with defective or damaged merchandise they handled the problem to my complete satisfaction. I always check their site first to see if they have the item that I want before I order anywhere else. Their prices are almost always lower than anywhere else and the knowledge that they care about their customers lets me order without worries.
When you buy from the cheapest online market and choose even the free shipment you cannot expect the best product in the world. For every people who are upset that they don't receive the package or receive the defective products, please have patience: Banggood had the best customer service. I have the undelivered products too, but after I signalized this on the website, they send me again without any additional cost for me. Indeed, the delivery time was doubled, but I buy from China for the price. When I'm in hurry I buy from local store. I prefer to buy every time from Banggood because they have the fastest free delivery, proficient customer service and very good prices. Some times I feel that they have not enough products but I have the trust that quality of existent items in stores is the best quality for the money. If you want to be not disappointed, read carefully all reviews from chosen product, read the description and check the pictures of item. Compare with other similar products from Banggood and choose wisely. Don't expect the Moon for $1.99 and you will be happy with the acquisition. Like me :) I bought toys for my baby, tools and electronics. With the prices from $1.66 to $12.99. Without any disappointment. I recommend every time the Banggood to all my friends and they are happy with purchases too.
Buying several products at Banggood, most of the time the products are cheap and have reasonable quality, sometimes it happens a product is not what you aspected, for that moment there is good communication and problems most of the time are solved by Banggood.
Habe schon viel bei Bangood bestellt. Die Pakete treffen immer verhältnismässig schnell ein.
Schneller als bei anderen China-Shops. Es kam schon 2 mal vor dass ein
Paket am Postweg verloren ging. Jedesmal wurde mir schnell und unbürokratisch geholfen.
In diesem Fall:
Thanks to Athena
Banggood great store, best support.
I have ordered many times from Banggood and was always satisfied and prices are good, my last order didn't arrive, but the seller sent me a refund and was very helpfull, thank Sally of Banggood Service.
Bin sehr zufrieden mit diesem Anbieter. Ein einziges Mal gab es ein kleines Problem mit einem Artikel, da wurde mit aber durch den costumer service sehr schnell und zu meiner vollsten Zufriedenheit geholfen.
I often buy electronic in this store. Every time when I had any problem, I contacted Customer Support. Within 24 hours I received the answer: money back offer or re-shipping item. I recomend this enterprise!
Good prices. Shipping fast, delivery not entirely under their control that's understandable, but fast - some orders in less than 2wk in france.
Overall i'm happy also because customer support is working good and they are helpful. Bangood should keep people who can speak at least english and have some technical knowledge (Thx Ivy).
Pretty good by now.
Thanks and more orders to come.
I like that they always answer your emails. The product that they sell is good. But i really really appreciate that they will do what they promised that if you ask for refund incase you didn't get your order they will immediately respond and readilybto refund uour money. Thanks because i can feelbyour concerns with your costumers.
Upon receipt of my order which was damaged beyond repair in transportation, I contacted Customer Support. Within 24 hours we had agreed to a resolution. 48 hours later, I had received a full credit in my PayPal Account. I'm very impressed with Banggood's responsiveness and no-nonsense claims policy. Thank you very much
I ordered a dress as a gift for my wife (https://www.banggood.com/Gracila-Women-Lace-Patchwork-Irregular-Pure-Color-Vintage-Dresses-p-1140127.html?rmmds=myorder).
I received it in 30 days, unfortunately with some quality issues.
I wrote to email@example.com for replacement or refund.
They said they will refund and they did it in less than 3 days.
Excellent job. Excellent communication. Excellent customer service.
Well done, BANGGOOD! :)
Пользуюсь услугами магазина 3 года. За все время практически все посылки были доставлены. Одни быстрее, другие медленнее. Но в сроки укладывались. За не доставленные посылки деньги возвращали без проволочек. Считаю, что эта была не вина магазина, а сбои в работе почты. Поэтому мое мнение о работе магазина исключительно положительное.
ich war auf der Suche nach eine qualitativen guten vertikal Maus, welche ich bei banggood fand. Bestellung sowie Bezahlung war einfach, Lieferzeit wie angegeben.
Leider musste ich feststellen, dass das Produkt an 2 Stellen gebrochen war. Da mich der Artikel jedoch überzeugte kaufte ich diesen erneut und werde evtl. für Bekannte/Freunde diesen auch noch erwerben.
Wegen dem Schaden hatte ich mich an banggood per E-Mail gewandt, da das Kontaktformular bei mir keinen Bilder-Upload zuließ. Die Reaktionszeit war schnell und wir sind zu einem für beide Seiten tragbaren Kompromiss gekommen.
Daher wie oben erwähnt immer wieder gerne.
My overall experience from ordering goods and the speed and efficiency taken care with prompt assistance from the customer services if any of the products arrive damaged or missing an item is exactly what I would expect from a Chinese company as they work with due care and attention to every aspect etc...
I've shopped at banggood for better part of a 2 years. Pending a few hundred bucks from rc parts to novelty items and they almost always have what I need accordingly. Great prices to you pay a little bit more but still good and free shipping usually and can opt for faster shipping which is great. Recently I had a few orders not arrive sadly but banggood worked with me amazingly and I got a refund which is great! First time it's ever happened with me and banggood which is amazing considering some other places I've used. Thanks again banggood for the great service and even better customer service.
je tiens à vous dire bravo ! je commande de plus en plus chez vous. Très large choix de produits, des centaines de nouveautés tous les jours. De 10 à 15 jours pour se faire livrer, plus rapide que vos concurrents. Vous avez des prix très bas et très concurrentiels. Le seul petit bout d étoile qu'il vous manque c'est que vous livrez avec un emballage trop souple. certains cartons arrivent complètement écrasés, tant que ce n'est que l emballage ce n'est pas grave. Mais en cas de casse, c'est vrai que vous ne discutez pas, vous ne remettez pas notre parole en doute ( et c'est tout à votre honneur), vous remboursez de suite ou vous ré-expediez un nouvel article, mais il faut encore attendre 10 à 15 jours . c est le seul reproche que je peux vous faire..... continuez et encore félicitation
I live Eastern Canada and have ordered 100s of items from Banggood over the last 3+ years (mostly SCM, tools, and electronic components).
The items are always packed well (I have never received damaged goods) and orders usually take between 2 ½ to 4 weeks by regular mail.
I have always been satisfied with the value of my purchases as well as the great professional support I continue to receive from Banggood; they have promptly refunded my money when I accidentally chose duplicates of an item or chose the wrong shipping method. Of the hundreds of items I have purchased, only once did I receive a package with a missing item. Banggood -- Thea, promptly shipped me the missing item.
Lastly, in the spring, I placed an order that was lost in transit – the first package to get lost in the 12,000+ km. journey. As expected, Banggood promptly shipped replacement items. Thank you for your great support Athena!
These examples of great customer service are reasons why I continue to recommend Banggood to my colleges.
I've been shopping from Banggood for about 5 years mainly electronics, gadgets and tools. Prices generally are very good and competitive, shipping costs are minimal or even zero, delivery time is 15-25 days (this is not a problem for me).
But it’s strong point is Customer Service. Whenever a problem with an item (D.O.A. or defective) occurred, a new shipment or refund was immediately arranged. The last time, I had a problem with the postal services and because it was an expensive purchase I was really worried. Silva, however, responded immediately to my message and within 3 days I had the item. Thank you again Silva. For me only Banggood.
Their customer service is pretty good, I have asked them re-send missing packages in the past, they did. Recently, I have a order came in with missing part from one of the item, appealingly a mistake of manufacture, they recognize it and gave me store credit for it, without asking me proof this and that back and forth.
If they really want to improve the shipping(after all, that's the biggest problem of the whole business) , they should try to avoid bad carrier like Singapore post.
J'ai commandé une oreillette Bluetooth QCY chez Banggood, Mais après le délai normal de livraison je n'avais toujours rien reçu. J'ai alors contacté Banggood pour leur signaler. Ils m'ont demandé d'attendre encore cinq jours et de les recontacter si je n'avais toujours rien reçu. Ce que j'ai fait. Ils m'ont renvoyé à nouveau ma commande sans frais et celle là est bien arrivée dans un délai normal.
Merci pour leur serviabilité.
I came across the Banggood site and realize that their prices are dirt cheap and I start ordering all my RC stuff from them. I also showed my wife and she also starts to order all kind of things from them. I always received my orders except one and Banggood refunded me with a smile. I have recommended this site to everyone and will continue doing so.
Bang-good is the one stop web site for quadcopter parts.
Their service is fantastic, and payment could not be simpler.
I have made several orders with them, and have several more in my wish list ready to go.
I have had to deal with their customer service once, and the response was amazing, my problem was sorted out with a couple of really pleasant e-mails, and took no time at all.
I would recommend this site to anyone, who needs quadcopter parts, as they have it all.
It may take a week or two for good to get to you but the saving you make is worth it.
I live in the UK and if the orders are under £15, you don not pay importation taxes.
No import tax, good savings, excellent service and all the parts I need, what in the world could be dab about that.
Banggood is the best! The site is great, you can always see other people's reviews of a product and there's also a nice FAQ section for every product. The payment is really easy and delivery is fast. The biggest plus is Banggood's customer service. They respond really quick and are very polite and kind. They gave me a refund a DAY after I sent them an email. I've never seen such awesome customer service. I highly recommend Banggood to everyone!
Always receive brilliant service from banggood, Shipping times are a little long but this is more likely my local postal service. It would be nice to see the expedited shipping option available on more products though.
Ich bestelle seit längerer Zeit regelmäßig bei Banggood Waren.
Die Zusendung nach Deutschland war immer im angegebenen Rahmen.
In bisher einem einzigen Fall kam die Ware nicht an. Innerhalb 24 Stunden hatte ich sehr netten Kontakt mit der Kundenbetreuung von Banggood. Mir wurde sofort eine Rückerstattung oder erneute Versendung angeboten.
Bezahlung über PayPal immer problemlos.
Einziger Kritikpunkt wäre, dass das Stützpunktlager in England mehr Waren lagert, damit der Versand nach Europa schneller funktioniert.
Banggood never fail to impress. Recently had a case where my parcel got lost in the mail and Athena from customer service handled my refund like a champion. My go to site for most of my rc needs and everything in between! Highly recommended
Very satisfied with banggood services. The site offers all kinds of products at really good prices, plus the customer service was very helpful with my request to refund a defective item. Shipping takes too long though at least in my country but I can live with it.
Banggood has offered me the best online shopping experience thus far. The quality of the merch is as good as expected, and the prices are lower than in similar sites. The customer service is top notch and very helpful and fast to respond.
Ottimo servizio, anche se con la merce si sono avuti problemi doganali e pertanto non è stato possibile valutarla, la comunicazione ed il supporto è stato eccezionale e il rimborso rapidissimo. Non è la prima volta che faccio acquisti da loro e la soddisfazione è stata sempre massima. Continuate così.
I have did purchase many items on banggood.com. Items are generally delivered timely and product quality is as described on their shop pages. Recently, one of the items delivered had quality issues which were only discovered 2 months after delivery. Sending pictures and a video were sufficient for banggood to send me a replacement item. I call this good service !
I made a lot of order with banggood and no problem so far. Just the last order never arrived.
But my complain was treated very rapidly and my money refund.
So I am very satisfied with this webshop: very competitive price, large choice.
Maybe the shipment delay is a bit long for Europe, but it is free of charge.
The only problem is because the success of this web shop make the items out of stock quite often.
Very good service, response to requests and prices. I had a problem with an item I never received and they returned my money in a few hours. Excellent! I highly recommend it, a reliable store. Thanks Babggood!
I've discovered this website while searching for a new tablet/laptop and purchased the Cube i7 Book there, no regrets since then! Only had to contact customer service once because a product arrived broken and they refunded it within a week! I would recommend this website to anyone!
I've been using Banggood for a year now and I always had pleasant expirience with them. Two times there were problems with my orders (one time package was lost in transit, other time was damaged) their cuatomer support answered me pretty quickly and resolved my problems. On of the best of my experiences with chinese shops, highly recommend!
Я сделал 35 заказов на Бангуде. Меня устраивает соотношение цена-качество. Хотелось бы, чтоб доставка по России осуществлялась быстрее. В случае возникновения спорной ситуации магазин Бангуд решал в мою пользу. Я доволен.
Im an old costumer of Banggood .I have more than 100 orders over the years .I think its the most safe and fast method for us Europeans to buy over the internet .Yes im happy with banggood its fast its cheap and never disappointed , never lost money for no delivery or D.O.A. Best shop over net .Give it a try and dont forget the amassing coupons !
I have already ordered multiple items from the website (mostly electronics) and so far I didn't have any issues. Everything was as described. shipment was fast and the support department is responding to my questions on time. A big plus for the website is the rewards program, where you gain points for your purchases, which you can later use to reduce the price when purchasing again items from them. Would definitely recommend the site to my friends (a bunch of them already use it).
I like Banggood because the products are good and easy to use. I had a problem and they fixed it right away. Contact was swift and to the point. Athena was very helpful. I am very pleased with my shopping here for 2 years now.
Thank you Banggood.
BG is very good place for shopping for me. There is gadgets and tools (for metal and woodworking) on very reasonable prices. Last time I had problems with postal services. Their support center helped in hours. I am thankful for that!
Al momento non ho ricevuto i miei oggetti ma ho avuto a che fare con il servizio clienti per quanto riguarda il ritardo e relativo rimborso e la ragazza e stata davvero molto disponibile e veloce nel risolvere i miei quesiti. Grazie Athena per la pazienza!
Fast & helpfull ;-)
My recent order arrived to me not fully according to my requirement but with cservis support problem was solved very soon, even without resending wrong item to China !
Thanks Babggood !
I can confirm one thing for sure is that banggood is a very serious internet marketing company. I have experienced it since I bought about a hundred objects and I can confirm it here, I have experienced ..
In addition their after sales service is very effective ...
I will continue To be a customer ...
I placed an order for 3Pcs Electric Shaver Head Razor Blade Network. However, 1 Pc was damaged. Furthermore, the item was not as good as the original blades. I pointed this out to Banggood and they immediately informed the supplier who promptly got in touch with me and offered full refund against the order. I am very impressed with their service and highly impressed with Cora who handled my case.
I have purchased several items from Banggood. My purchases were delivered in a reasonable time. Unfortunately I had an issue with a one broken item arrived, I ask assistance and had a fast answer. Bangood promise to resend the item. Very god and fast experience and good assistance and communication. Thank You…
The best online store. Answer all your questions, solve all the problems, everything that is connected with the purchase, delivery, I really liked how quickly send, answer questions. I recommend everyone to buy from Banggood store, no one will regret it. Thanks to all team
Very good service, assistence and prices. I had a trouble with wrong item arrived and they refund me in few time. Excellent !
I prefer Bangood to aliexpress because items arrive in shorter time regularly.
bought teclast 98 octa core,very nice tablet.one problem,no adapter for charger.customer service solved this small problem with a $5us refund so I can buy a adapter in Canada ????. I have ordered four times from banggood with no reason to make a Paypal claim. Customer Service is the best, Thanks????.
I trust this store and this main thing!
Everything is here. And I'm sure that even the smallest thing will come to me safely. At first I was afraid to spend money on the Internet, but every successful purchase on Banggood added confidence. Сustomer service always answers and helps with any question! Thanks for your work!
I'm from Europe/Latvia and I use Banggood ~2 years. This is my favorite web shop, because they have a lot off r/c stuff for great value, and my hobby is quadcopters and r/c model cars. If I have problems with broken or non-working item they respond in the e-mile in 24hours and always give to me a good solution (resend the item or money back) I'm very satisfacted.
As a maker, Banggood is probably the best online site I know. I shop with 100% confidence, delivery is around 13 days for France, and among almost hundred orders, all arrived home. If it happends a product has a problem, the customer service is incredibly fast to respond and to bring you entire satisfaction. Delivery is free, packaging always safe. If I would have a wish? Yes, if service in my country would be as good as Bangood's one !
I can't say enough good things. Banggood has gone above and beyond my expectations. I will continue to use them for almost everything. Their shipping is pretty plain, but I've never had a package arrive damaged. Silva from their Customer Service was kind and incredibly helpful. You can't go wrong with banggood. Plus, they have the best prices and coupons for even lower prices.
Ordered 22 times on Banggood.com and had to deal twice with them customer service for "never arrived" orders. Once with Betty and second time with Ivy. Each time i asked for a Resend and each time they positively replied to my e-mail within 24h and 2 weeks later i had all my stuff! To me, this is five stars customer service!
Thanks to the employees of the Banggood online store for decency and honesty, it's nice to work with you, I ordered a smartphone on your website, but under the circumstances, the goods were lost due to the fault of the postal services, but you did honestly and decently, returned money for the order, thank you very much, with respect Your buyer!
Was my one of the first orders by banggoods. And did not came, a Postman gave it to someone or I dont know, no ones knows. Banggoods was culant and tryed everything to get my package at the end nothing happened and noone answered the questions, so Banggoods refunded fully my package! That what I call a service! The only -1 Star because of the Shipping and some other Packages were damaged a bit but working. Communications fine and the prices are awsome!
Banggood is my favorite e-shop.
I mainly shop electronics components, Arduino controllers and other DIY things. Еxcellent prices.
Fast and correct. For the few shipments that did not arrive, they returned immediately.
Banggood is my first stop for online purchases, if you want something, chances are they sell it, and their prices are competitive. Service is great, i have ordered lots of products through them,had my first non delivery recently, staff were extremely helpful, and i will definitely continue shopping with banggood.
Guter Service, kaufe nun schon länger dort. Bin manchmsl über die unerwartet schnelle Lieferung überrascht. Auch wird sehr schnell und kulant reagiert, wenn mal was auf dem Potweg Postweg verloren geht. Ist nun 2 mal bei über 20Bestellungen leider passiert. Werde weiter dort bestellen
I order a lot from this store. Goods of high quality. The service is fast and courteous! I like this shop more than others! I highly recommend this store to everyone, and especially those who are just starting to shop on the Internet. Very user-friendly interface. Shopping is much easier and more pleasant than other stores.
I'm customer of Banggood for a long time
I had two or three problems of delivery along all these years.
These were essentially due to the Banggood packaging a bit "just sufficient" or to post/customs problems...
The packaging is for sure one argument for the competitive prices of Banggood, so I will not really complaint about that.
I have to say that Banggood always answered very quickly to my messages, and that each problem was quickly solved by mail, including reimboursement ....
I had to repay the last one because after reimboursement ... I finally got the order dispatched ==> post/custom problem !
So, everything is fine and correct, and the value for the money paid for sure is worthing the five stars rating.
Enjoy it !
I have been customer since 2013 , Always had great service with Them . Some package arrive broken or missing but customer service Always came true to solve the problem for me . I recomend Them to Amy one ????
I love Banggood. I was introduced to them in 2016 and I've bought something from them roughly once every second month since then. If I'm looking for something I look on Banggood first, and I'm on there at least once a day. There's never been a missed delivery, and when there was a damaged product they offered a refund and were also very happy to send a replacement product.
The store is excellent. Support reacts quickly enough and goes to meet the client, try to increase the speed of work with customers. The prices please, especially when you get on the shares or you have a coupon. Delivery has improved its work from the moment I started buying goods in this store. I consider great progress and it is excellent. Keep it up. I recommend.
Banggood is a great place to shop for practically anything, especially for RC hobbies. Their prices are the lowest of any vendor, really good customer support and often times free delivery. I highly recommend Banggood.
I have had a very good experience with Banggood, after the unit that I purchased had a faulty battery in it. They re-sent another unit without hesitation. I have been buying from Banggood for a few years now, and they have been very good with their communications and customer service.
I love bang good! They have an amazing selection of cool stuff which I can't find for sale locally. Bang good pricing is awesome as well. Their shipping rates and times are good. Most of it is free shipping. When stuff gets lost in the mail they are right there with a full refund so I am not out of pocket for items I did not receive. In fact I have found their customer care to be much better than other companies like gearbest. Now days bang good is my first choice for shopping before I even leave the house.
Banggood is a very serious company. They have a wide range of products. Unparalleled pricing and payment methods. Shipping is very fast and the products are well packaged for international shipping. And the attendance during the sale, and after-sale is very attentive and fast. Highly recommend Banggood to everyone!
Very good store! I bought an item and the delivery was late in my oppinion. They sent me a tracking number for free (!!!) so I discovered that the delay caused by the local post office and wasn't the Banggood's fault. Great Thank you!!!
Hi , my opinion of banggod i have ordered twenty order of the China warehouse. the delivery for Europe are good 7-25 days . i have tested the customer service and he is good . i have not realy a bad experience of this site . i recomend it
sorry for my bad english i'm french
I have used Banggood on several occasions. Their prices are excellent and I always receive the goods earlier than the predicted date. For the first time, I have received an item damaged in transit but after a couple of emails with very rapid replies, I have been assured that a replacement is on the way.
Fiquei muito satisfeito com a facilidade de resolver problemas do site Banggood, tive uma compra que estava demorando muito mais do que o normal para ser entregue, varias outras compras que fiz antes e até depois já haviam chegado, sinceramente achei que havia extraviado pelos péssimos serviços do correio aqui do Brasil, entrei em contato e solicitei o reembolso, o processo e a devolução do dinheiro foi simples e muito rápido, duas semanas depois, misteriosamente os correios aqui do Brasil resolveram entregar a encomenda, entrei em contato novamente com o Banggood e refiz o pagamento, apesar da demora eu tinha o dever de pagar por ter um serviço de confiança como o do site, dá muita tranquilidade saber que se por algum motivo a sua encomenda sumir você será reembolsado... continuem com esse excelente serviço.
Shopping at Banggood was easier than expected, At first the prices looked a little higher than comparable sites but with a coupon or sale I found the prices to be pretty competitive. Free shipping is a big plus and I received the packages quicker than anticipated. I had to contact customer service over a minor issue but they promptly got everything resolved. I feel comfortable shopping at Banggood knowing that they have very attentive customer service.
Prices are good and cheap.
I liked Bangood's service. When I informed them about broken part which I received, they asked me to pay back for that. But I wanted another part and they sent me that again.
I'm thankful for that.
Many times I use this store, a very complete and accurate description of the goods, the goods sent are always of good quality and justify my expectations. The packaging of goods is good, everything comes in complete safety. Postage is moderate, of course I would like to speed up the delivery time, but this does not depend on the store but on the work of the postal services.
For many years of shopping in this store has never regretted the purchased goods.
In general i am satisfied with Banggood's services, it has already happened to me to be disappointed by the quality of a product proposed by one of the shops in collaboration with Banggood. But in the end we have always found a solution and I thank them for it
I prefer Banggood to many other e-shops for several reasons:
- Quite competitive prices;
- Variety of goods for sale, including a lot of electronic elements and parts;
- Working and effective Customer support - Best Regards to Athena!
I have more than 50 orders from Banggood in the last months. Good prices, reasonable delivery times, great customer service. I had some issues with undelivered and dead on arrival items, but everything was solved by banggood support.
So in general - good seller with great service.
Пользуюсь услугами магазина уже года три. За все время все посылки были доставлены, пару раз возникали незначительные проблемы, но они все быстро решались службой поддержки. В общем и целом, мое мнение о работе магазина исключительно положительное.
I recently discovered banggood in my quest to get up and flying, this new racing drone thing had me hooked. I have to say, the quality of my new machine and related supplies was far and above what I was expecting for such a comparatively low price. I couldn't be happier with my new quad. Shipping can take a while(it is coming from the other side of the globe after all if you're in the US like me), so if you need something quick, pay that little extra for the expedited shopping option. I had only one issue with anything I ordered, and banggood responded admirably, with no delay or runaround. They actually listen to you and your issues. The products are awesome, especially at such great prices, but the customer service is what will keep me coming back to this company for a long time.
I highly recommend giving them a shot, you won't be disappointed.
El servicio de atención al cliente es inmediato y solucionan los problemas rápidamente. Los productos que he adquirido tienen una buena calidad y una excelente relación calidad/precio. Y con Pay-pal no hay ningún problema.
I am very grateful to CoCo’s quality customer service since she solves the delivery problem of my order quickly and seriously. She take care of my needs and sent me the goods again. I am now more confident in shopping at Banggood.
I've recently discovered BangGood and I appreciate the accuracy they put into the description and classification of products. It gives much more trust than other similar websites like AliExpress. I ordered several items and I received everything from China to Italy (about 2-3 weeks for shipping). Only in one case I didn't receive a product (a battery) but their customer care has resent it without problems.
Eng:Reliable website, quality products, with unbeatable prices and great customer service.I recommend
FR:Site fiable, produits de qualite,avec des prix imbatable et un service client formidable.je recommande
Ik ben tijden fan van Banggood en bestel daar regelmatig.
Nu voor het eerst is een levering niet aangekomen wat natuurlijk een keer kan voorkomen. Dit is keurig opgelost door de customer service. Binnen een paar uur had ik een reactie via een formulier met de vraag over mijn vermiste order.
ik krijg netjes de keuze of mijn geld terug of het product opnieuw versturen.
In my case the problem occured during the transport of my eighth order. I indicated it for the customer service, and they helped very fastly and pliantly.
I got all the first seven products fastly withouth any problem. I got in all cases what I ordered. They were neighter hurted nor substandard quality.
Lots of webshops should take the case of this company!
Ich glaube nicht, dass Banggood ein unseriöser Shop ist. Meine Bestellung wurde korrekt ausgeliefert.
Aber dann fingen die Probleme an. Meine Bestellung war defekt, dies reklamierte ich und wurde auf „deutsch“ gesagt für blöd erklärt. Mehrfaches hin und her, aber keine Lösung.
Meine Erfahrung: Den Shop kann man nutzen, aber bestellt bitte nichts Technisches oder was mit Strom oder Batterien genutzt wird.
Ich kaufe jetzt schon seit 3 Jahren bei Banggood.com und muß sagen, dass die Fa wirklich sehr gut ist. Immer freundlich wenn ich eine Frage hatte. Bei Tausch oder Rückgabe gab es keinerlei Probleme, Service immer zuvorkommend.
Ich kann Banggood nur empfehlen, die Preise sind sehr kulant und es macht Spaß dort einzukaufen. Danke :-)
I have ordered through banggood multiple times. The customer service that they have is well structured. In which I have my responses and solutions in quick manner in case of doubts and unexpected issue. This is also the reason I prefer this webshop over some others.
Banggood is a very nice webshop with really good people.
I have ordered a ton of stuff at Banggood, always very good value for the money. Even more important: if there is a problem (I have once had a package that didn't arrive and once a battery that was not compatible with my device), you can ask for help and they will do everything they can in a friendly way to help you.
One point where improvement is possible is shipping, it can take a long time but as shipping is free, this is understandable.
Banggood's portal and mobile app are the best in the market. The product quality is always as it is stated on the page, very good quality. And when I needed to use customer service I always had an excellent and quick response. I recommend to all my friends to buy from Banggood!
Banggood provide excellent customer service. When one order failed to arrive, they couldn't provide a replacement because they were out of stock so refunded my money. When the order arrived two months late, I refunded the money ok. Thank you Banggood.
Banggood customer service (Willow) is very good. I didn't receive my order withing 30 days and they shipped out a replacement very quickly. I haven't received the item(s) as of yet but I have full confidence that they will arrive. When I contacted customer service I received a response very quickly and the absolution was well handled.
I've been a Banggood customer for a couple of years now. I like their products, and the service is quite good; occasionally thing go wrong but then they're really coöperative to work it out. (I have ordered quite often with them so it's quite logical things go wrong from time to time.)
As a Dutchman, I appreciate the option to pay through IDeal, which is recognised by all the Dutch banks.
Their coupons system however is so complicated I don't bother to try and understand it.
Excelente pagina de comercio on line, se pueden encontrar productos a muy buenos precios (mejores que en otros sitios similares), tiene varias formas de pago (paypal, credit card y otros).
El envio de los productos es rapido, pudiendo elegirse tracking para hacer el seguimiento de los envios.
Y muy importante la atencion al cliente es muy buena, rapida respuesta y resolucion de problemas (reintegro del dinero, reenvio o reparacion del producto). Sitio recomendable!
Wer sich einigermaßen auskennt mit Modellbau und Basteleien, der weiß was er bei Banggood bekommt. Wer erwartet einen 1000€ Artikel für 300€ zu ergattern, der ist einfach nur naiv. Ich kaufe regelmäßig Sachen bei Banggood weil die in Deutschland einfach zu teuer sind (aufgrund von Zuschlägen für Qualitätsprüfungen und unseren gut bezahlten Mitarbeitern)... ist natürlich nicht gut für die Wirtschaft aber das ist mir sowas von egal. Qualität prüfe ich selber immer, egal wo ich etwas kaufe... habe schon viel Schrott aus Deutschland gekauft (ich sag nur R33ly).
Habe versucht einen Quadcopter bei BG zu bestellen, kann man aber vergessen, kein normaler Zoll wird sowas durchlassen, wegen deutschen Gesetzen (EC-Zeichen, Konformitätserklärung, Anleitung auf Deutsch, also für Dumme). Musste den also zurückschicken. Für unsere Idioten-Gesetze kann BG auch nix, dennoch haben sie schnell auf meine Emails geantwortet und ich habe das Geld zurückbekommen :)
Wäre natürlich gut wenn es einen Hinweis auf der Seite gäbe, dass Quadcopter keine Zollfreigabe für gewisse Länder (Deutschland) haben... oder der Hinweis war zu gut versteckt.
Покупаю в этом магазине несколько лет. По товарам с трек-номерами по доставке вопросов нет. Если не приходит товар без трек-номера (такое было 1 раз), то возвращают деньги без проблем. Просить возврат денег через PayPal не надо.
Пользуюсь услугами магазина 3 года. За все время практически все посылки были доставлены. Одни быстрее, другие медленнее. Но в сроки укладывались. За не доставленные посылки деньги возвращали без проволочек. Считаю, что эта была не вина магазина, а сбои в работе почты. Поэтому мое мнение о работе магазина исключительно положительное. Думаю, что начну делать короткие обзоры по получаемым товарам. Может быть мое мнение о конкретном товаре будет интересно тем, кто его захочет купить.
I have more than 15 years experience buying online. I have tried many e-shops and online auctions. What I really like about banggood.com/, that they are really stable, and reliable. Banggood dispatches items same or next day no matter which day of the weak I buy or are there any seasonal holidays.
During my Banggood buying practice I had few questions to clarify, and they offered really fast communication with professional English with obvious intention ant willingess to help.
Generally I`m really satisfied with Banggood services and quality of the products they`re selling.
Ordered an item which never was delivered, NOT Bang Good's fault ! I had a lovely conversation with one of their employees and have to say that the way they communicated was briljant ! I received within a week a refund without hesitation, this was customer service at it's best !
I am very happy with Banggood, I have made a lot of purchases, the products are generally good, I have had a few small problems with shipments, but after contacting the customer service they have been fixed without any problems.
My only criticism is with packaging and shipping. Some of the Items that I have ordered have had parts broken, everything I have ordered has arrived wrapped in a bit of foam and placed in a soft plastic bag, which is not enough protection for delicate items. With regard to the shipping I just placed an order for eight items and they said they would ship eight separate packages, which means I have to pay for eight tracking charges, instead of getting one package and one tracking charge.
I would like to say that the site has an exceptional customer service. Every time I had an issue with my order or I got something damaged and I have to open a dispute, I get an immediate response from a representative via e-mail giving me several choices to resolve my issue.
Very professional shop,
After 14 orders, one of them never arrived. It was free shiping untracked.
I informed the store, about the problem and in two days they refund order back to my account.
Great support !!!
I'm very satisfied from the Banggood Customer Service. I received faulty smart wristband - it had some issues with the display. I contacted customer service, provided photos and got quick response: I could choose refund or resend. I chose resend and the package was sent very shortly. Apart from that I didn't need to bother with sending the item back - fantastic customer approach!
Have ordered a few items from Banggood now, awesome products for great prices. Shipping can be hit and miss, some items come fast, but some very slow. Had a problem with shipping on one of my items and they corrected the problem immediately. Customer service is top notch. Will definitely be ordering more from Banggood.
So far excellent customer support. Value for money is just about right. Shipping varies because of the EU customs but otherwise quite good. If a product is faulty they will either refund or resend another right away.
i have very good experience with banggood. last time i couldn't track the order and wrote them an email, they answered fast and soon i could track the order and go to my post office where the order was stucked for 2 weeks.
Ik heb al meerdere elektronica goederen hier besteld.
Allemaal binnen 10 dagen ontvangen!
Een pakketje is echter kwijt geraakt in het sorteercentrum in Nederland.
Maar heb na goed en snel mail contact met Banggood de bestelling als nog gratis opgestuurd gekregen.
deze moet ik nu nog binnen krijgen.
Als je niet direct iets in je bezit wilt hebben, en je hebt wat geduld.
dan kun je hier heel veel zaken kopen tegen een hele redelijke prijs!
Excellent store! I have order many times from Banggood. The prices are really low for what you are getting and you can even get an extra discount with Banggood points. The customer service is very nice and they are willing to replace defective or broken items. I will definitely buy again. Thanks Banggood!
My daughter is into Squishy's, she has ordered several from Banggood, they have all arrived within two weeks, the Squishy's are very good quality and also sold at a very good price according to my daughter who have done a lot of research before spending all her pocket money on Squishy's. Excellent customer service, when contacted Banggood responds within 12 hours, had an issue with a wrong item received, was all happily solved within 24 hours.
Excellent selection of inventory - pretty much every gadget you can think of. Price is good with frequent sales and discounts. I like how you are charged in your local currency. Only criticism I have is that packaging could be better. You will received crushed boxes but I guess that's how they minimize their shipping fees, which are passed onto the consumers.
I am shopping from Banggood for almost two years.
It's my fauvorite store.
I find good qualited products.fast shipping,good communication.
The few times i needed aftersales services,the store was very proffesional.
I recommend this store
I Have been buying from your store for years . I have always been more than satisfied with the price /quality and service. I have had a few minor problems that were fixed Immediately by your service dept. I'm looking forward to years of future business With You Thank You and Best Wishes.
Been buying a lot from Bang Good lately. Usually good quality products, shipment and service.
Had an issue where I received the wrong type of filament for my 3D printer (got PLA instead of ABS). Got help from Athena at their customer service. They immediately sent me the right filament roll without charging me anything extra for it. That is customer service! Amazing
I ordered the H96pro+ tv box and found the remote control defective. A couple of e-mails to make sure it was a bad remote and one was in the mail. I received the replacement a few days later and could not be more pleased with the way Bang good handled my order and my problem Thanks guys, your happy customer, Andy