Nadat ik een tablet had besteld bleek bij ontvangst dat het scherm beschadigd was. Hierover contact opgenomen met Banggood.
Ik kon kiezen uit teruggave van het geld of een nieuwe laten sturen.
ik heb gekozen voor een nieuwe, de beschadigde moest ik terugsturen.
De verzendkosten worden vergoed. Heb inmiddels het pakket teruggestuurd en kreeg een mail van hun dat ze de kosten inmiddels op mijn rekening hebben overgemaakt.
Snelle en prima service van Banggood.
Banggood has an endless array of great goodies for absolutely everyone. This is my fav shopping site. Very good shopping experience. Best prices, best quality, best communication, free shipping and good delivery times. Excellent customer service and they stand behind their products. I had an issue with my product and their response time was very fast. Highly recommend to all. I will buy from them again.
Es una buena tienda on-line, responde a tus dudas y solucionan los problemas, lo cual es realmente lo importante,
Hice una compra de varias pulseras Mi Band2 y una de ellas me falló, ellos lo solucionaron y estoy satisfecho.
La pagina es recomendable.
Excellent customer service and they stand behind their products. I had an issue with my product and their response time was very fast and when the issue could not be resolved they immediately replaced the original with no hassle. I will buy from them again.
Banggood customer service is excellent, especially Wen. So thank you very much for all your help. And for making the refund process so easy and straight forward to understand. And I know that I will keep on buying many things of banggood in the future.
Banggood has an endless array of great goodies for absolutely everyone.
You could shop here all day. The delivery service is very prompt and I was so surprised at the backup service.
They replaced the item I bought with no fuss.
In the future i will gladly buy anything from the shops of banggood!
The prices are really good, and the sellers are really reliable!
I has to thank to this "company" with this review for the good stuff they sell, keep up the good work!
My experience with Banggood has always been good. When a product is damaged they will always send you a new one or they will refund you. It's your choice. Delivery times are what you expect from China. My longest waiting time was a month. My shortest waiting time was 2 weeks. They have a lot, and i mean a lot of products. And most of the time they are much cheaper than in stores in your own country. For example, a Dynam Spitfire RC airplane cost €200 in my country while on Banggood it costs €108 when choosing the EU warehouse! That's a steal! So if the long shipping times don't bother you, you can safely buy from Banggood.
Really a good and honest seller. My preferred shop. May be you can have an issue with the shipping and quality of an item. But the most important is that when this happens, they always answer and find an adequat solution that satisfies you. At the begining I was hesitating but since I buy without any hesitation. Their application on android is great and allows to track the item even if you haven't paid the tracking option. The obly difference is that tracking stops when the item enters your country. Never had customs issues or something like that.
Moi et mon mari avons effectué beaucoup de commandes chez Banggood et nous avons toujours été satisfait, même lorsque de petites erreurs ont été commises, on a toujours trouvé une solution avec le SAV. Réponse rapide et remboursement rapide. Je recommande vivement ce site.
I have made lots of orders with Banggood and I have always be pleased with their products. The pictures on ads are always real and you receive what you see... no bad surprise like others!
For my last order I received a DOA and they asked me for a video showing the problem that I did and they offered me to send me for free a new device.... The service is much professional than our local store... Sellers should learn from them!
I feel confident with Banggood and I will keep buying with them... for sure!
I wish them all the best
Banggood is great! I had an issue with a TV box that was dead on arrival. I filled out the return request form along with some photos/video of the issue and they responded right away. They ended up shipping out a new replacement unit at no cost. Great service!!!
My view in this site is .. it is a very trustfull shop! bought very much items and if something arrives defected costumer service allways give a good solution! I Am very happy with this webshop and will buy more !
Very nice site. The quality of the products are quite good compare to other chinese sites, always very please with the quality. I had once a problem with one product and the communication was good, always had fast answers, and we finally arranged a solution. I will order again without hesitation.
Banggood verry verry GOOD ONLINESHOP i ever find i very satisfyd and the delivery fast ,problems they solve problems gently and trustfull i have a view transport isseus and i make a mail next day i bekom a good salution or they give 50% refund and i have never send back always picture or video to exampel and they never to my say its my fold. they send mony back or give new items verry happy with the price always 50% or more less expensive as in europe they gentel and onest FOR MY THE BEST SHOP FOR PRIVET OR BISSNES PEOPEL ALWAYS GOOD BANG FOR YOUR BUCK :))))
Probleem met levering van het pakketje, was door de leverancier op finished gemarkeerd terwijl het volgens track en trace nog onderweg was. Bij Banggood gemeld, en het pakket wordt nog een keer verstuurd.
It was a pleasure doing business with banggood. I had a problem with an Item I bought and they were quick to send me an email saying they are going to send me a replacement. I am extremely happy and recommend shopping here. They are wonderful to deal with. Friendly and prompt to solve my issue. I am a very satisfied customer.
Это мой первый опыт покупки в этом магазине и последний,при оформлении заказа было условие доставки в течении 15 дней, вот прошло уже 38, а посылка даже не покинула территорию Китая! Деньги вернуть, магазин отказываться, у нас так нагло людей не разводили даже в девяностые, козлы.
I have been ordering on the banggood website for several years now and I have been very rarely disappointed. There are cheap products and mostly free of charge while I live in France. I totally recommend this commercial site and I also wanted to talk about after-sales service which is very responsive and understanding.
I've been using Banggood for a couple months now and I intend to keep on using them for the forseeable future. It is basically the Amazon for goods from China. Prices are very competitive but in exchange, you sacrifice fast shipping, however if you do not need anything quickly and you want to save some money, Banggood is where you need to shop. I have also dealt with their customer service and am satisfied with their help. They take about a day to respond because theyre on the other side of the world but they are always willing to work with you. I would rate the store 5/5 stars. You may run into some issues, but nothing that is out of the ordinary and they'll fix it for you.
Mágnifica tienda china, Buenos productos, tienen cupones y ofertas permanentes. Buenos precios y un gran servicio. He tenido problemas y siempre me han resuelto la incidencia devuelven el dinero sin problemas.
He comprado artículos muy variados, spinners, protectores pantalla...etc.
El envio ha estado sobre 2 o 3 semanas, más estable que otras páginas que suelen llegar a 2 meses.
I ordered a lot of things from Banggood website. They always deliver within the given timeline and their customer service is great. One of my orders had quality issues, after some email exchange I got a refund from banggood. I will keep ordering from Banggood in the future. 5 star web shop!
Nice site to buy and with low prices compared to some spanish sites.
In my last order one product was broken, and they send me a new one (after they checked the product didn't work).
For me is a nice site to buy electronical and mechanical products.
Banggood.com is the best online store that I use. Why? Their customer service is perfect. Several times I've gotten defective orders and each time they send a new one after I send some proof/evidence of the defect. They are quick to reply and I'm always blown away by the level of customer service they provide.
Also, you can't beat banggood.com sales. When they have a product over 50% off, you can almost guarantee that you can't find it cheaper, anywhere else on the Internet!
Its a win win combination that makes me always come back for more from banggood.com. Keep up the good work! :D
The package arrived quickly and without issues with customs. Unfortunately the device was delivered with an US adapter (which I could have known if I'd read a bit better), but Banggood offered to send me an EU adapter, so great service :)
I would give 5 stars but this site doesn't allow me changing the stars for some reason.
Ich bin mit dem Service von Banggood sehr zufrieden. Reklamationen werden schnell und problemlos bearbeitet.
Als ich ein fehlerhaftes 'Powermeter' erhielt, reichte ein kurzes Video in dem ich den Fehler geschildert habe. Am nächsten Tag wurde mir eine Rückerstattung oder Ersatzlieferung angeboten.
Auf meine Antwort hin, wurde eine Ersatzlieferung noch am gleichen Tag veranlasst.
Obwohl ich mit englisch nicht viel drauf habe, hat die Korrespondenz gut funktioniert.
Danke und weiter so.
- way606 aus Deutschland -
I am very satisfied with the service of Banggood. Complaints are handled quickly and easily. When I received a faulty 'Powermeter', a short video in which I described the error. The next day I was offered a refund or a replacement delivery. On my answer, a replacement delivery was arranged on the same day. Although I do not have much with English, the correspondence worked well. Thanks and keep it up.
- way606 from Germany -
Ich bin sher zufrieden. Die Lieferung klappt super, auch die Lieferzeiten sind im Vergleich zu anderen China- Shops kurz. Bei einem Garantiefall bzw. fehlerhafter Ware wird hier meist nach kurzer Schilderung und "Beweisvideo" kulant das Geld erstattet. Ich kann es empfehlen.
J 'ai acheter chez Banggood une camera USB c endoscope étanche pour 8.35 euros .
A la réception du colis , de l 'eau inondait l 'intérieur du paquet . Le mode d' emploi était à moitié dissout et collait sur tous les objets . Après avoir télécharger le logiciel CameraFi , sécher sommairement le câble et son électronique et brancher l 'endoscope à mon Smartphone et j'ai constaté que rien ne fonctionnait.J'ai mis le câble et son électronique dans du riz pendant 24h. Puis j 'ai brancher l' endoscope au smartphone . L 'endoscope est reconnu par le smartphone mais une image très flou s'affiche sur l 'écran . Il y a beaucoup de condensation dans le minuscule objectif de l 'endoscope . La partie électronique est sauvé , mais la partie waterproof est détruite par l' humiditéL'endoscope est inutilisable.
J' ai contacté Banggood (My Account / View Orders /Order No 21...../Repair & Refund & Resending ) Le service "Resending" m 'a répondu par mail très rapidement et finalement m' a rembourser la totalité du montant de l 'endoscope .Je n 'avais pas pris de "Shipping Insurance " .
Pour ne pas rester sur un échec j 'ai commander un nouvel endoscope
I ordered a IP CAM with some problems about its functionality (problem with dark environment). The technical support service worked fine, quickly and politely answered with rapid alternative solution and/or eventually reimbursed all expenses.
I'm very satisfied of this services.
The best place for cheap quadcopter parts and pretty much for anything else. Customer service always responds within 24 hours with email. Very good policy with defective/wrong products. You can shop here with confidence. Can recommend.
I would recommend banggood.com! I'm from Latvia, I've purchased many times from them and I'm always satisfied. Fast /not so fast shipping depends on location, low prices, large selection.. They also have a big warehouse in European Union, not only in China. that is cool because shipping time then is about just one week Items are a bit expensive in the EU warehouse, but it's because the tax, I guess. If you have time, you can order items from China. Shipping can take longer, but the items are cheaper. Overall, I can tell, that banggood is a reliable online store.
There was problem with SPf3racing board, but withfast solution I got new one. If you have a problem with the package or item, just contact with they customer service and they will solve it, as a last resort you will get your money back.
I have been a customer of many online shopping platforms in recent years, including Wish and Aliexpress. It was the first time I bought from Banggood. Prices are competitive and service has always been smart and quick. Tracking has always been available. I had a problem on an article, but they refunded. I will certainly return to make more purchases. Good experience to recommend to everyone; the only improvement I would make is to make a conversation history visible after the login phase rather than clicking on Contact Us or checking the mailbox.
I had an issue with an item I ordered through Banggood. I contacted them via email; their response time was more than acceptable. They were cordial and understanding, and most importantly, they handled the matter to my total satisfaction. I will definitely continue buying from them.
Ich bin positiv von banggood überrascht. Bei der Bestellung habe ich aus Versehen eine unvollständige Adresse angegeben, sodass das Paket nicht zugestellt werden konnte und da ich ohne Tracking-Nummer bestellt habe, konnte ich da auch nichts mehr machen. Banggood hat sich selbst bei mir gemeldet und mir die Kosten erstattet, obwohl es nicht deren Fehler war.
Es una tienda online que me gusta mucho, son eficaces y serios. Siempre envian el pedido en el tiempo estimado y si por cualquiere cosa no está correcto tienen una atención postventa muy buena y resolutiva.
I bought in Banggood a Teclast tablet that arrived defective (it did not turn on). The page attendance answered that I can make the delivery of the tablet for repair / change and that they would pay 50% of the shipping costs. I was reimbursed without further problems.
I have been a banggood customer for about 1 year.
The huge product offering, the constantly new innovations inspire me.
The high reliability and competence of the employees with questions or complaints Is unique.
I wish all employees and the management of banggood success for the future.
I will make my contribution.
Keep it up !!!!!
(PS: Would be glad if banggood in Saxony could open a branch. Would immediately engage me !!!!!!)
Ho comprato su banggood un fidget spinner dal costo di 20 euro circa arrivato con qualche graffio ho contattato l'assistenza che mi ha risposto rapidamente e rimborsato 5 euro scusandosi per l'accaduto
I have been buying from Banggod for almost one year and a half now, and I have always been satisfied from what I have purchased. Their prices are generally among the lower in the market and also the fee for a tracking number is the lowest I have ever seen (big asset for me, and I use most of the times).
Recently I discovered their tools section, and as of that time I have bought some tools and hardware pieces (at very nice prices) that really made my life easier. And I made it a habbit to go through its pages, I always find small things I did not imagine they exist and which may be very useful.
Quality is generally almost perfect. Occasional quality problems may come up (this is normal for e-stores like that with a huge variety and diversity of products) but Customer Service is always helpful.
One great asset is their Questions and Comments section. You can find a lot of help and solutions in there, either by the Customer Service, of by other fellow buyers – and I advise you to read them carefully before making a decision. Also, the Reviews are very trustworthy (Banggodd publishes everything, even comments with zero rating or nasty comments) and many times the customer reviews contain very useful information and details about the product and its use.
To conclude, I consider Banggood an honest supplier, customer friendly, with very high value for money, and I will keep buying from them
Excellent service on the part of bangood, I have bought several products and one of them has arrived damaged, they have tried to solve it quickly but since it could not be repaired I have been refunded the money immediately, they are a trustworthy shop, very recommendable, I hope to repeat.
I have ordered many times with Banggood. Delivery is within the expected time. Customer support is great and responsive in fact I had one order but the item is defective they promise me that they will credit my refund within 72 hours. I do always check their promo at their Android app.
Excelente tienda china, Buenos productos tecnológicos, con cupones y ofertas. Buenos precios y un gran servicio postventa. casi 50 pedidos, casi todos correctos. He tenido problemas en 3 y siempre me han resuelto la incidencia devolviendo el dinero.
He comprado artículos muy variados, cables, luces, coches rc, mini drones, lo último un móvil.
Hasta el momento el envio ha estado rozando 2 o 3 semanas, más estable que otras páginas que suelen llegar a 2 meses.
Solo tuve incidencias durante sep16-oct16 que los envíos llegaron a tardar casi mes y medio.
I am satisfied with this store......shipping is slow but free, some of the merchandise might be defective but you will be refunded....a bit of a hassle to make a video and upload it to show them the defected product but overall its OK.
Apart from a bit of a hussle every now and than, I have been shopping from this store for quite sometimes now and will continue to buy from them.
Bangood is a great Web-shop. Most of the times, I buy electronics and micro computer boards and shields.
Never had problems with it and the after-sales service reacts extremely quickly and efficiently.
3 years ago I have found the Banggood site.
Since i ordered each week the best buy for your bucks.
The aftermarket service ever found a way to solve little troubles.
The prices are the lower, shipping stay slow but it's free.
Buying cheap products from China has its risks which everybody should be aware of before making a purchase. You can potentially encounter product quality issues, long delivery dates and unexpected issues occuring during shipping. This is unavoidable and applies on all e-shops selling cheap products worldwide.
What is EXCEPTIONAL about Banggood is their attitude to solving these issues in customers favor. Throughout my bynch of orders from Banggood I encountered all of these issues at least once and in EVERY SINGLE time, their customer service was fast and complient in solving those to my absolute satisfaction. Honestly, I have never experienced such high level of customer care in any e-shop before.
I have a long experience with Banggood. Over 35 items bought over a span of more than 3 years, and I am very satisfied with them. Good quality, good prices, and more than this, a very wide variety of goods, and very well sorted in categories, so more easy to find some specific item. The only thing that was a little of a problem at my firsts orders was a long time of delivery, and sometime, weak pachaging. But now, the time of delivery was reduced, some under 15 days, from China to Romania.
I ordered some Model airplane parts in December last year.
Still not arrived in New Zealand!
Banggood Customer service are sending replacement parts!
Probably not their fault, BUT, they take resposibility!
That is what I call SERVICE!
Now ordering more model stuff from them!
I recommend this page, I have already bought this site several times, I like it because the shipping is fast and I have not had problems. Well only one, but it was resolved quickly. Everything else was fine.
Très bon site d'achat. Très sérieux. Les prix sont très compétitifs et le service après-vente est très correct et efficace. J'avais acheté une montre qui se bloquait régulièrement. Ils m'en envoient une nouvelle sans discussion.
He Comprado Varias Cosas en banggood Y Siempre Quede satisfecho de la Calidad de Sus Artículos Y, en estos Días: Además he podido comprobar La buena atención al cliente que tienen ya que han actuado profesionalmente.
Recomiendo la pagina A Todo El Mundo.
I did enjoy the stuff I bought from Banggood. But sadly there was a problem with shipping so I contacted the customer service who immediately answered back. I got to communicate with this love you lady named Julia which she got to the problem right away. So if there is a problem contact their customer service because it is amazing!! Thank you
Ik heb laatst 2 LED koplampen besteld waarvan ze allebei het verschijnde gedeelte niet werktten. Dit meegedeeld in een recensie en er werd meteen gereageerd en werd mij aangeboden om 2 nieuwe LEDjes op te sturen . TOP !
Ben er heel erg blij mee en dit is pas service !! Goed zo BANGGood !!
Reported problems are taken seriously and solved satisfactorily. In a set of 4 parts the dimensions did not match in two. Banggood has arranged a new delivery of these parts without reclaiming the old ones.
I am extremely happy with the way banggood has helped me with my orders. I got a reply from them in less than 6 hours. In less than two days my concern was solved. The packing is sufficient. Great selection of items. The site loading times are a bit slow, but it doesn't matter because i have slow internet. Hats off to banggood.
I ordered this beautiful speaker (MINI X3 Bluetooth Speaker Square LED Light TF Card FM Radio Outdoors Subwoofer with Mic )for a dirt cheap price when compared to retail prices in Istanbul. I worked seamlessly. But, as the saying goes sometimes "... things are apt to go wrong" where you seek a remedy. Thanks, to Dear Millet of Banggod Client Care Services, I didn't wait long for the solution. Everything was put back to order in just two days. Thank you Millet and Banggood!
I had purchased 1 S1 Heart Rate Monitor Smart Bracelet Dynamic IP67 Swimming Diving Smart Wristband nearly 2 months ago. It arrived in good condition. I charged it and wore it for several days in a row to check out how it functioned. Everything seems to work well, except for 2 issues. 1. The sleep data it was giving me feedback on was not that accurate. 2. The bicycle mode would come on randomly. I contacted the Support team and they were very helpful. Since they could not help me correct these 2 issues, they promptly issued me a refund.
If it were possible, I would like Banggood to test their products before launching them to the market. That way, they would have fewer issues to deal with.
I make order from banggood for the past 3 years. the service is very good. once- the products didn't arrived, and i wrote an E Mail to the service costumer. the answer was emmidiatly and they send the product to me again.
I highly reccommand about them.
Banggood is # 1 in my book. I feel very comfortable shopping with them because any problem with my order is always taken care of promptly. Customer service is top notch, very quick to resolve any problem with orders. Banggood is like your Brick and mortar store; very dependable.
Thank you Banggood. Keep up the good work.
He comprado mucho en Banggood y no puedo decir nada malo de ellos. Tienen los mejores precios de internet. El envío siempre es gratis y en 15 días suelen llegar las cosas a España. Si algo te llega mal, o no te llega se hacen cargo enseguida devolviéndote el dinero o enviándote otro si lo prefieres. Te contestan en el mismo día. La recomiendo al 100%.
I ordered the CHUWI Lapbook 14.1 4G/64G Laptop from Banggood on 15/03/2017
The product arrived in ten days. After unpacking the laptop and charging its battery, I opened it in the usual manner. Straightaway I realized that there was an untypical blur on the screen whereas the speaker was also not functioning.
I immediately notified Banggood and they proposed to cover the repair costs in my country (Greece), if that was possible. After checking with repair centers locally it turned out that there was no workshop that could undertake the repair of this laptop, so I proposed to send back the laptop (without any shipping charges).
Upon receipt of the laptop, Banggood promptly returned funds to my account (+ shipping charges).
Despite the faulty product, Banggood behaved in a very professional manner which is highly appreciated from me.
In that respect, I will definitely return to Banggood to buy in the future and I will suggest this site to my friends as well.
Great service! Great value for the money! Customer support is awesome! They once send me the wrong item, they sent me the new one within 2 days, totally free of charge and told me to keep the wrong one! Buying on Banggood is a great experience!
I am using Banggood few years now and Im 100% satisfied. Good products at low prices and great customer service. Recently I had a problem with a phone. I send it back and they offered me a new one or refund. Really happy. I strongly recommend Banggood.
Excelent costumer service that are really commited in help the clients.
Quality of products that are not branded in general are very good and match with the decription. Until today ever that i had problems costumers service was helpfull.
I like this site, ordered in the past few items come fairly fast within 6 business day unlike other more than 21 day.
items were as described with great value for the price i paid. When one of the ites was damaged in shipping once contacted customer service within 1 day/ 3 emails new item was shipped and i have recived on good working condition. will do bussines with them again.
I just had a good customer service experience with banggood. My flight controller board was defective on arrival so I placed a ticket for a refund so I could reorder. They asked for a video where I showed it not connecting or responding and I got my refund through PayPal the next day. Banggood for quadcopter parts is the best.
The Chinese shops are very many, a few of which offer a variety of products and are very many at affordable prices, respect and serve the customer by all means possible respect for his reputation and for his knowledge that the store is based on the client, and his support is very acceptable in responding to clients and solving their problems
Among the distinctive Chinese shops, Banggood's shop has many distinctive products at an affordable price clients, quick support to them, provides many services to the client so that they are confident, safe and comfortable when buying from it
Chinese websites are so many competing among them to attract customers by offering a lot of services that you might see as innovative among these Chinese sites are the Bangood site, the only site I've seen offering three-for-profit programs in different forms.
I: the Commission on the sale
II: Wholesale programme
III: DROBSHIB programme
Bangood Company is a powerful emerging company that has a brilliant future to distinguish it in providing a lot of Chinese products, shipping speed, unique customer service, and simplicity and ease of use of the site
Now and then the Bangood works great cuts on all products
It is a great opportunity for those who wanted to buy to buy immediately and exploit these discounts to get the products less than they were previously sold before the reduction
System levels are completely different in Bangood for the rest of the sites
It doesn't need to pay money to get the advantages of the system of levels in Bangood as with Amazon Prime and others
Through your purchases and interaction with products that بشراءها you write your comment or opinion with the lifting of some pictures, you get points that qualify you to move from level to level in Bangood, and the points you get vary from one level to another in Bangood
These points that you get in a reduced action can be used at the will of the purchase again from Bangood
And almost all sites offer offers and discounts for all Almtsoikin, as well as the same with Bangood and add extra advantage that you have an extra discount to assume that there is a discount on a product of 30% for all shoppers you will get this discount and an extra discount depending on your level of up to $25 or $20
Your birthday feature varies depending on your level, and there are many other features
Anyone can sell a product, but not everyone can provide service and warranty. Anyone can do error. Sometimes it happens for reasons beyond the control of the seller. This is a good marker of a responsible attitude to work and to clients when you fixed the troubles, even those that do not depend on you fully. Banggood shows business honestly so I recommend them! Good Luck BG!
Basically if you could find the best chinese company to get all kinds of stuff, you would find Bangood. They have a great customer support and their shipping worldwide, though relatively slow, its great and low on price! Would recommend and buy frequently :D
Excellent service, communication and after sales support. If not satisfied, they don't argue but they ask you to choose between reshipping or refunding and they mean it. Yes I trust this firm for my internet shopping !
I love to shop at Banggood, I never had a problem that could not be solved...
Especially recently, I bought the Nexbox A95X R1 TV Box which had a problem with the functionality and quality of the components - Banggood returned me my money. Really great shop...
Generalmente buon sito, molto fornito, non sempre i minori prezzi sul web ma comunque molti buoni. Consegne generalmente entro i termini previsti. qualche volta ricevuto oggetti malfunzionante, dopo qualche scambio di email e la pubblicazione di un video ove mostravo il problema, mi hanno rimborsato senza problemi.
Sono molto efficienti e competenti. Spedizioni abbastanza rapide, nessun problema di ritardo o mancanza di prodotti a magazzino.
Servizio assistenza eccellente. Rispondono tempestivamente offrendo soluzioni a eventuali problemi.testato personalmente.
Mi sono trovato molto bene a comprare da loro
Jannie was extremely helpful with a problem I had due to damaged item received in the post. We had very constructive chats and all was resolved to the satisfaction of both parties. Will deal with Banggood again.
Banggood est une boutique en ligne ou je trouve beaucoup de produits à prix intéressant, ou non disponible dans ma région.
Le délais de livraison moyen pour la France est super correct, j'ai reçu des colis en une semaine, car envoyé de puis un dépot européen, et un delais moyen de 10 à 15 jours.
Les produits sont emballés correctement, avec du papier à bulles en cas de besoin.
Il m'est arrivé de devoir faire appel au service après vente, pour un article arrivé erroné ou manquant, Le service après vente de BangGood a tout renvoyé immédiatement dès le lendemain.
Donc Banggod est un site hyper sérieux à mon avis, et donc à recommander !
I've made several commands on Banggood, and never been deceived. Like most Chinese shops, their prices are generally low for European like me, but they are more serious than most other Chinese store : I once had a problem with a wifi range not as good as it should be on a cheap tablet, and after contacting customer service, they gave me a nice compensation. I thought they wouldn't even answer me, like I already experienced with others unfortunately ...
So far so good !
As for me Banggood is the best online shopping site in the world, you can buy it
Any product at a low price, the value for money is excellent,
Customer service and support are definitely number one in the world
In case of any problem you can find a solution to everything, you are great,
It's a great and reliable shop. Made about 20 purchases with them already. Packages come to Switzerland within 2 weeks. I had 1 item which didn't satisfy me (manufacturer's fault) and Banggood resolved it with full refund and full satisfaction. And they are cheap :D
Merci beaucoup le service après vente et très réactif j'ai eu un souci avec un produit reçu qui ne fonctionnait pas j'ai immédiatement contacter bang good et Sebastian du SAV à pris en compte ma demande et ma fait expédié le même produit . Vraiment top encore merci Sebastian.
Item was delivered on time and tracking was excellent. The item was defective - no fault of the Banggood people - but the response was excellent and a full refund was arranged immediately after I shipped the item
It took me 20 years to find BangGood and they changed my outlook on Buying from China. Before BangGood getting what I paid for was on a wing and a prayer. With BangGood it's been a return to good old fashioned "Service". If you're not shopping BangGood, you're missing out.
Habe jetzt 4 hochwertige Smartphones bei Banggood bestellt, da mir bei einem anderen Shop (fängt mit "G" an & endet auf "BEST") mehrere XIAOMI-Sendungen geklaut wurden bei DPD. Hier (bei GB) musste ich quälend lange auf mein Geld warten - bi zu 4 Monate!
Bei BANGGOOD war die Lieferung (priority direct, kostet ein wenig Geld) schnell, so ca. 2 Wochen. Kam über POST.NL in Frankfurt / M. an und wurde dann sicher mit DHL zu mir geliefert. Wichtig war mir, dass nicht wieder DPD in Spiel kommt.
Ware von BANGGOOD war gut verpackt. Die Kommunikation in Ordnung. Tracking über die BANGGOOD-Seite sehr langsam, aber die Trackingnummer konnte ich über POSTNL abfragen. Die letzten km in Deutschland über DHL allerdings nicht mehr. Also ruhig bleiben.
Einen Servicefall hatte ich noch nicht bei BG!
Bangood Ware, Preis und Leistung sind o.k., bei Beanstandungen jedweder Art kann man sich an das Serviceteam wenden. Die generell einen kompetenten Job machen und Lösungsorientiert ausgerichtet arbeiten. Mitarbeit ist allerdings angesagt.
Ho acquistato per la prima volta su questo sito, un regolatore di tensione per una moto Yamaha ad un prezzo di gran lunga inferiore rispetto all'originale. Il prodotto è arrivato nei tempi previsti e , nonostante il mio scetticismo, ho avuto modo di provarlo e funziona benissimo. Complimenti
After finding best price I could, I bought a tablet. When it came I realised the battery is charging only half way through, 50%.
I reported about a problem and sent a video proving it and asked to replace it. After quite quick response they said to send it back for a replacement, and also they said they will cover postage costs. Really happy with solution as anyone can receive bad product and it's not the shops fault as they are not the one who made it, but the way BangGood solved it makes me trust them! Honest and responsible online shop!
I had just brought MP4 Digital player 32GB, It would not charge, today I got an e-mail saying Banggood would replace it without sending the broken one back. I must say BANGGOOD I have faith in you and will order more from you.
I recently started to use (order from) Banggood.com and I'm very satisfied with them. They have a very nice, friendly and helpful customer service. There was a defective product (it can happen anytime at any stores) which I reported them and right after they resent me a brand new one with express shipping. They are the best!
Muchas compras realizadas en banggood y todas siempre con la mejor atencion y servio. la empresa mas confiable que he encontrado hasta el dia de hoy. sus sorteos y promociones 100% reales.
Estoy muy contento y muy agradecido con Banggood.
One of the best online retailers in the internet , they got super prices great discounts , if somtething is not in stock they tell you , there is live chat for small isisues and for big ones you make a ticket thats resolved super fast , They like chinese amazon but better ;-)
Tres bon site et tres serieux. La coque commandee et livrée n'etait pas la bonne (erreur de livraison de leur part). Apres echange de mails et de photos de celle recue, ils en ont renvoyé une autre sans retard. Site a recommander.
Delai de livraison un peu long mais conforme a celui annoncé donc rien á redire. Prix interessant.
Not long ago I purchased a Rechargeable 60 LED Emergency Light Energy Saving Lamp For Camping. All worked well for about 3 months and then 1 day I came home and I found it was smoking from the back. I immediately disconnected it from the power point. Upon bringing the issue to Banggood's attention, they asked for a photograph of the unit and then promptly sent me a replacement item. While I would have preferred this not to have happened at the outset, they were prompt in giving me a satisfactory outcome.
Llevo unos cuatro años comprando en Banggood. Es una pagina donde se encuentran infinidad de artículos a buen precio. La calidad suele ser buena, el envío bastante rápido, y si tienes algún problema de averías o artículos equivocados te lo resuelven, o te devuelven el dinero. En definitiva, una sitio bastante recomendable.
Online shopping will probably always have a certain amount of risk - both from the consumer side as well as the seller side. Banggood is busy building its name as a very trustworthy company to deal with. One can expect some problems between the thousands of products they sell but the way problems are resolved is commendable. The service is excellent and they do not have a problem to rectify product issues. After more than 100 orders I can really recommend Banggood with a happy heart.
Hallo,habe verschiedene Artikel bei Banggood bestellt bin aber enttäuscht.Ersatzteile sehr schlecht verpackt,RC Heli wurden beim Zoll blockiert da nicht EU-Norm.Sehr lange Lieferzeit (+- 1 Monat).
Da keine EU-Norm Zertifikat vorhanden bekam ich nichts geliefert und hatte Stress um ein Teil von meinem Geld zu bekommen.Musste über Paypal zurückverlangen.
Habe noch eine Bestellung offen aber leider finde ich sie nicht mehr bei meinem Account.Alles gelöscht.
Bin sehr enttäuscht und rate nur Hände weg.
Bestelle jetzt bei E-Bay sogar billiger und viel schneller und bessere Verpackung!
It is the best china online shop to buy. The customer service is excellent. I had a problem with TV Box, and they were very helpfull. Everything perfectly and full professional. I would like to do another shopping with them.
Jest to najlepszy internetowy sklep w Chinach. Obsługa klienta jest doskonała. Miałem problem z TV Box i byli bardzo pomocni. Wszystko idealnie i profesjonalnie. Z chęcią będę robił u nich kolejne zakupy.
I had a complaint about a small electric item. The only one I have had from banggood.com among dozens of orders that seemed to be faulty. The complaint was dealt with almost immediately and a refund was issued within a week. I did not have to send back the item. Photographic proof was enough. This is an extremely fast and customer-friendly way of dealing with a technical issue. Thanks very much.
Hallo in die Runde,
hatte neulich einen Xiaomi Mi WiFi Router 3C bestellt, der sehr schnell Versand und geliefert wurde. Brauchte einen neuen günstigen Übergangsrouter.
Leider hab ich einen "RAM Modus" auf meiner analogen Internetleitung geschaltet bekommen und mit diesem ist der Router nicht nutzbar. War aber kein Problem das mit Banggood zu klären und nach einem kleinen Erklärungsvideo haben Sie mir den vollen Kaufpreis auf mein Paypalkonto erstattet.
Auch wenn die Chinesen, was Rückerstattung angeht, dem europäischen Standard hinterher hängen, sind Sie dennoch sehr kulant, wenn man in Englisch Ihnen nahelegen kann, dass man ein Problem mit der gelieferten Ware hat.
Ich kann also jedem Banggood empfehlen. Router musste ich übrigens nicht auf meine Kosten zurückschicken, sondern konnte ich behalten.
Hallo, ich habe schon sehr sehr viele Produkte bei Banggood Bestellt und ich muss sagen für mich ist das der Beste Onlineshop den es gibt! Habe natürlich auch schon mit manche Artikel Probleme gehabt, aber ich muss sagen der Service Kundenbetreuung ist einfach Super, bekam immer sofort Antwort und auch die Hilfe um das Problem zu lösen, einfach Super!
Versand und Lieferzeit ist manchmal sehr unterschiedlich, meistens ist es OK, aber es kommt schon mal vor das man etwas länger warten muss! Aber wenn man bedenkt wie das Preis Leistung Verhältnis ist, macht es das wieder gut. Ich glaube es gibt kein bessern Onlineshop!
Von mir bekommt Banggood
5 Sterne *****
Kann Ihn nur weiter Empfehlen
The Best Shop off the World !!!
Immer wieder gerne
Very pleased with Banggood Customer Service. Having a problem with a Product I received from Banggood which I locally solved since it would be too expensive to send it back they proposed me a 9% refund on which I agreed. I will continue buying from Banggood. Their Costumer Service had a fast response.
Banggood is my first choice when shopping online. Value for the money spent. Eventho I have bad experience with quality of the products, prompt reply and win2 situation offered make me satisfy with the purchased. btw, even a top brand product also sometimes got defects.
I had a big problem with purchasing an electric scooter with Bangood. It took some time but we managed to find a solution. I am happy that I bought the scooter at their place because a lot of other websites would have let me down. Thank you!
Site se comprometeu a devolver o dinheiro após apresentar vídeo com o defeito do produto, informado via email que o prazo será de 7 a 14 dias uteis. Aguardando ao prazo para o retorno do dinheiro até o momento super satisfeito com o atendimento e eficiência do atendimento.
뱅굿에서 평을 해달라고하니 한마디하겠습니다
뱅굿쇼핑몰을 이용해본결과 당장 사용할물건이 필요한사람은 어렵겠지만, 마음의여유가 있는 사람이나 조금씩 자주 구입하는 사람들에겐 최고의 쇼핑몰이라 생각합니다
그이유는 무료배송시스템에 있습니다
일반 화물배송에 익숙한 저는 무료배송시스템을 이해할수없었습니다
하지만 지금은 알수있습니다
뱅굿은 구입한물건을 일반화물이 아닌 우편으로 보내기때문입니다
그래서 시간은 많이 걸리겠지만 정말 최소의비용으로 물건을 구입할수있는 최고의 사이트라고 생각합니다
무료배송쇼핑몰은 알리익스프레스 도있습니다 하지만 알리는 페이팔을 사용할수없습니다 그래서 저는 알리를 이용하지않습니다
그리고 뱅굿을 추천하는 또다른이유는 친절한 고객응대에있습니다
구입한 물건의 배송문제때문에 여러번 메일을 주고받았지만 단한번도 불쾌함을 느껴본적이 없습니다
그래서 제 주변사람들이 중국에서 물건을 구입할때는 항상 뱅굿을 추천합니다
최근 구입한 멀티모듈도 초기불량을 인정하고 순조롭게 교환받을수있어서 대단히 감사하게 생각합니다
Recently ordered a power supply for my laptop which turned out to not be compatible. Logged a complaint which received immediate attention. Issues was sorted via a refund. Good service and good communication.
BangGood.com has a very good customer service:
If you have a problem with your order, you can contact them by email and the service is very kind and polite. They replied me fastly (less one day) and solve my problem usefully and easily.
The product anyway have a good price, and the shipping is without problem in 10-15 days
I was disapointed because i had to wait 40 days to receive my order ! Except of that ,that I ordered didnt fit to me at all . And i ordered the XL size ! The only good is the service from Banggood ,the people had big interest for my case and tried to help me.They have good service .
Después haber pedido un kit para montar una ebike de casi 500€, al mes me llega sin la batería!!!, reclamo y me piden fotos del paquete su peso y de los componentes, los mando y me vuelven a pedir que valla a la oficina de correos o a la aduana a pesar el paquete y un escrito con el peso, empiezo a pensar que no tienen el más mínimo interes en solucionar el error que han cometido, en fín seguiré peleando a ver que pasa.
Uno de los auriculares de los cascos que compre no funcionaba. Me puse en contacto con ellos y rápidamente me solucionaron el tema dándome la opción de devolver el dinero o enviarme otros. Elegí el nuevo envío y rápidamente se soluciono.
After more than 400 orders I'm still satisfied. Sometimes there are some defects in the product or they send the wrong goods, but the service is excellent and they have always found a good and fast solution!
I did order differents products on Banggood.
I received the products in time without any problem.
I recently ordered a TVBOX and i get some trouble after two months.
The sales department quickly found a solution for my greatest satisfaction.
Seller can be recommended.
I have been buying Banggood for 3 years.
Sometimes there are some defects in the product. Sometimes, by mistake, they will send the wrong goods.
But you will never be without help.
They have always found a good solution for me.
Good advice: read the description and customer reviews carefully.
I often give opinions. I am writing honestly whether the product meets my expectations.
Banggood are the BEST and I am always looking for my next purchase, A1 and 5 star service every single time.
Excellent store! I have ordred 91 times for 127 products over the last 16 months from Banggood and love everything from the quality of products, to the range of items, but most of all I love the friendly professional service.
Best website/company on the internet, great products, extensive range, not expensive, great communication and always free delivery.
Highly recommend this store for it's prices, they really look after you on the prices, just amazing.
Excellent customer service and maximum trust with Banggood
I cannot wait for my next Banggood purchase/experience.
Thank you for everything Banggood, absolutely BANGAMAZING!!!
I really enjoy Banggoods service. Good value and good products.. even recently when a pair of binoculars arrived damaged in the post they were very quick to help me resolve the issue with some photos of said damage.. and I was very impressed with that extra service they provided.. thankyou Banggoods :)
I've been ordering from them for years. Sometimes it takes a little long to get stuff since they are so far away from me but the savings make it worth it. I recently had a damaged package and they sent me a new one. Very good people to deal with.
Banggood has good products with good prices. Purchased a Tablet from them, and it arrived within the week to Australia. Had a slight issue with one product, but with great communication and understanding, everything was worked out without hesitation.
I would recommend anyone to shop with this store, they are bang on with there customer service and bang good prices ;)
I am extremely happy with the service of banggood!! the customer service is great.
I've purchased a phone - Xiaomi redmi note 3 pro a Year ago, it arrived on time, perfect new condition, runs smoothly for a year, flawless.
After almost a year, it had a problem reading the External SD cards, the customer service was terrific, they answered very quickly and their solutions worked for me just fine.
All in all I'm really happy with all of their service . thumbs up all the way and I wish all customer service of other companies would treat customers similarly, it was truly fair and very caring.
to sum it up - very recommended
I bought Nillkin Smart cover from Banggood shoppe which is not working as expected. Banggood managed to provide another Smart cover which is also not working. Now, they are intiated my money back as per my request. I hope, money will credited to my account ASAP. I don't blame Banggood on product quality but I suggest to check quality and work with trusted dealers. Even though I disaapointed for the product after waiting for long. I really appreciate Banggood on how they respond to customers concerns and give vaue to customers money.
bestelle seit Anfang Februar 2017 bei Banggood und bin bisher begeistert.
Zumeist ordere ich Sachen aus dem Bereich Modellflug/FPV.
Habe in der Zwischenzeit ca. 60 Bestellungen erhalten und bisher ist alles "durchgerutscht"
und musste noch nie zum Zoll.
Man sollte sich aber speziell im Bereich Elektronik/Kameras/Handys bewusst sein, dass das CE-Kennzeichen bzw. die CE-Konformitätserklärung für eine reibungslose Einfuhr Grundvoraussetzung ist. Sollte man auf den vorhanden Artikelbildern nichts erkennen und auch in der Artikelbeschreibung diesbezüglich nichts lesen, würde ich bei hochpreisigen Artikeln zur Sicherheit erst einmal bei Banggood nachfragen. Denn wenn der Artikel beim Zoll landet, könnte es doof enden.
Auch sollte man sich bewusst sein, dass im Fall von Reklamationen die Abwicklung nicht gerade einfach sein wird.
Preisvergleiche sind aber auf jeden Fall sinnvoll. Habe diverse Artikel auf Ebay bei anderen Händlern aus China zu einem deutlich günstigeren Preis bekommen.
I have ordered more than 40 products with about 20 shipments with free shipping so far and only one has been lost. It usually takes 20 to 40 days to ship to Sweden with free shipping. When I contacted support for the lost product they offered to refund it.
One of the products was with faulty switch. After reporting it I also got refunded.
I am happy with their support, free shipping and affordable prices.
El smartwatch que compré no funcionó, sin embargo me puse en contacto por correo electrónico con Banggood, y fui atendido rápidamente, me ofrecieron el reembolso de mi compra. Muy buen servicio a clientes.
Great communictions with service of banggood items.
Excellent prices and agin buyer service, fast delivery also.
Prices is ok, couldn been smaller.
If something came damages you can get refund, ofcors with picture to prove
I ordered quite some stuff there as the prices are very low. Delivery times are sometimes a bit unpredictable and packaging is sufficient but not more, but I always got what I ordered. I only once had trouble with a device, and got a full refund on my card after sending a video to banggood's customer service which showed the failure.
I am very satisfied with BG. The products and the service are good. Customer service really does a good job calling in 12 hours trying to resolve any problems you may have with the product and some time resend or partially refoud goods.
Muy buen servicio tuve la mala fortuna de que un producto me llego defectuoso y me puse en contacto rápidamente me dieron solución y me devolvieron el dinero. Sin ningún problema. Es una excelente página para comprar y con gran variedad en productos
Entreprise sérieuse. Service client rapide et efficace. J'ai effectué une cinquantaine de commandes. Une seule fois, j'ai eu à me plaindre d'un produit, et le service client est intervenu rapidement pour me proposer un remboursement. Sauf ce cas unique, je suis satisfait du choix, du prix et de la qualité des articles proposés. Les délais de livraison sont généralement assez longs : il faut donc penser à commander plus d'un mois à l'avance. Mais c'est le seul inconvénient que je vois.
Banggood has very genuine and quality service. Theirs products are also good. Once I got a faulty product, when I inform them about it, they immediately took action and post me a new one. Response time is very good and customer service is very helpful.
Have been a satisfied customer of Banggood for a couple of years now.
On delivery of my latest order, a steel watchband, discovered that the 2 pins were missing.
After mentioning this in my review I was contacted by e-mail. The communication was very pleasant and I was given the oppertunity for a refund or resending the product. To me this is a very professional way of doing business. Thanks Banggood.
Great experience with Banggood!
They had the best price for the product I wanted.
The product would not turn on, and they replaced it covering return shipping expenses.
Very easy and clear communication through email!
I'm shopping from banggood since late 2015 to today, I'm very pleased, satisfied and happy, with speed of delivery and customer support within 24 hours your problem solved, clarification, resend or fully refund without any tiny problem. You can't resist their unbeatable prices and quality of the products. Their app is wonderful working on all different platforms on the market.
Banggood is definitely my favorite online store. In fact I will continue to be their satisfied happy customer.
I am very pleased with the speed of delivery and the customer support. I had ordered a smart watch that unfortunately didn't connect to my iPhone via Bluetooth. When I filed a complaint, within 24 hours I got a reply offering either a full refund or a resend. With this level of customer service, I would definitely order again from Banggood.
After dozens of orders on Banggood, I no longer even bother to track orders. They always arrive, and always meet or exceed expectations. Order with confidence! Great prices and extensive selection. Highly reccommended
Excellent prices and buyer service, fast delivery.
I am new to buying in Banggood but I am very happy. A great alternative. The customer service is excellent, several communication options.
Orders are shipped and received very fast plus there are discount coupons. One of my orders had problems and I communicated with customer service, they gave me different solutions including changing the product.
I recommend buying at Banggood.
In-time delivery for every item I have ordered so far - I had no problems with the packaging so far, the item was usually covered in bubble wrap and arrived without any defects.
I recently ordered a cable that did not quite meet my expectations and left an according review, yet the customer service was quick to send me an e-mail and even got me a refund for the cable. If they talk to the manufacturer, as said, and something is changed about the product is left to be seen, yet I was still happy to see a quick reaction.
I'm a BangGood addict! I've been ordering for years for myself and as gifts for others. You can find top quality items, with amazingly fast overseas shipping, and excellent customer service (ask questions before you order, and in the rare case something is wrong, they fix it to your liking! none of this "ship it back" like the other cheap guys do!). I trust them with my money, and have never had any issues in my 176 orders! Did I mention I'm addicted? Every day I load their New Arrivals and find goodies to add to my cart! My mailman loves bringing my packages--I even built him an LED Christmas Tree! I have never been offered anything to post positive reviews or the likes. Thanks BG!!
“Banggood.com is just the best china online shop to buy. You can buy almost anything you want at a very and competitive low price.
The quality of the products are very good for the price.
The best of banggood.com is their customer service. They are always willing to help you. When you have an issue with a product bought in their website you only have to contact with their customer service and they will help you and I tell you you will be satisfied with their help.
He comprado en varias ocasiones en Banggood, siempre artículos de precio no muy elevado, y sin problemas.
A finales del mes pasado me decidí a comprar un artículo de precio superior a los 300€, un motor eléctrico para convertir mi bicicleta en ebike. El pago por Paypal y el envío por UPS sin problemas, muy rápido y con seguimiento.
Cuando instalé el motor no funcionaba, por un error mío que el servicio de atención al cliente resolvió. Rapidez en la respuesta del SAT de Banggood y todo resuelto.
Les produits sur le site marchand Banggood sont un choix multiple et de bonne qualité.
Un plus, la livraison est assez rapide même pour l’Ile de la Réunion où je réside.
Le service client très à l'écoute de ses clients, il répond rapidement en cas de problèmes, et trouve toujours la solution qui convient sans pénaliser le client.
C’est vraiment un site génial pour toutes sortes d’achats en ligne et que je recommande vivement !
I am Very happy with Banggood
Excellent store! I have order many times from Banggood.
Best website for many things. good products, not too expensive, good communication and always free delivery for all products!
Very good.Highly recommended this store for its low prices
Excellent customer service and trustable site.
Thank you BangGood.
Banggood est vraiment un site génial pour des achats en ligne ! Le service client répond rapidement et en cas de problèmes, ils trouvent une solution très rapidement.
Les produits sont de bonne qualité et la livraison est rapide pour la france.
Un service client très à l'écoute de ses clients, rare de nos jours ..! Je recommande !
I buy many times in BangGood and I very satisfy with the verity, price and delivery.
Lately I had ordered 2 items but only one has received (the cheap one). I send them email, added a photo of the item that I received, and in few hours i got an email saying that they resend it immediately.
Thank you BangGood
i discovered Banggood in 2013, when i start to make multirotor ( drone racer especially)
and i never be disappointed !
first because most of time, the product i buy is working very fine out of the box.
the delivery is for free and the price of product is always competitive with all other website.
Now some time it's happen the product got problem quality or malfunction,
but the customer service is really helpfull, no compromise !
if you show where is the problem, they'r always offert a solution to you.
it can be refund or in most of case for me, resend a new product that working fine.
and to this point of view, Banggood is so mutch better than you can find in physical shop in my country ( im french) where the vendor, in the most of case and especially in RC world, cause you some trouble. except if you spend a lot of money inthey'r shop, they don't take care about you and always try to make of you the reason of the problem.
that's not happen with banggood, when you got problem out of the box, again banggood always find a solution for help you.
and for that i can just strongly recommend to you, ( like i do with all people i can meet when i fly with my racer drone ), go buy on Banggood ! you get a good price for a genuine product that you never find somewhere else !
i don't know how banggood can do that , but they do ! and they do that great !
so imo you can clos your eyes and buy banggood product. You will not have to regret it.
Cheer \Ö/ Banggood is Soo good ! keep that working good,
you are the best !
I've been buing on banggood for 3 or 4 years now, typically quadrocopter components and gadgets.
Recently I bought a Lenovo ZUK Z2 smartphone and it arrived with a faulty camera - still, I was able to return this item for a full refund. Good customer service, I recommend the seller
Found a reliable internet shopping Banggood website whom I can trust. Happened to me where my item have been resend back due to restriction item in my country. Banggood staff email me to notify my refund after receiving my returned item. Glad to say Banggood service rated best with responsible staff who replied promptly to my question. Trust me you won't go wrong shopping with Banggood.
this isnt the first time i've shopped on banggood, and it wont be the last. it is good to know that they have a good and friendly customer service, and that you can get help and replacements if your items comes defective.
i'm very satisfied with the last communiction.
I have been using Banggood for nearly a year now, primariliy for drone (quadcopter) related purchases, but also some consumer electronics such as a tablet PC. I have yet to be disappointed with quality of their products - what you see on the website is what you get, and the products seem well made.
I live in Australia. I have had delivery times from 3 business days ranging up to 10 business days, using the free shipping service (note that I have always bought items that are in stock). Items have been well packaged for their protection. I have had one item break in transit (a detachable keyboard for a tablet PC) which, after sending them a video of the problem, they immediately offered me the choice of either a refund or to have a new item resent. I have also had the wrong item delivered once, which when I sent them photos, they immediately sent out the correct item, without asking for the original item back.
As mentioned above, I have dealt with their after-sales support twice. Both times I found them quick to respond (usually around 6PM my time) and polite, and always keen to resolve my issue.
The range is excellent, the prices are great, and they even offer free shipping! I have had occasions where I preferred to order from their website rather than go out and hunt around the shops for an item (those of you with 3 young children will understand!). Most of all, the price you see is the price you pay (unless you opt for faster shipping, tracking or insurance) - unlike some other websites.
As you can probably hear, I am very happy with Banggood, and recommend them to all my family and friends. I will definitely buy from them in the future.
Hola, mi experiencia con Banggood es siempre muy buena. Rapidez en el envío, embalaje correcto y si tienes cualquier problema, contactan contigo en menos de 24 horas.
Sólo he tenido un problema con un producto y lo han solucionado de forma rápida y eficaz. Recomendable!
Buen servicio. Sólo he tenido problemas un par de veces y me han vuelto a enviar el artículo sin demasiados problemas. Los envíos gratuitos son un poco lentos según la época del año, pero si lo quieres más rápido puedes pagar más (nunca lo he probado y no sé que tal funciona). La calidad es bastante buena para el precio de la mayoría de los artículos. Al menos es un sólo vendedor y no tienes que estar vigilando la reputación de quien te manda el artículo.
I've ordered about 10 things from Banggood and products have always been reasonable to good quality, and items that I can't find anywhere else. Prices are good. Had an issue with 1 product but they resolved it quickly and efficiently. I couldn't change the star rating from a 4 for everything, but actually I would give 5* for Communication and 5* for Value for Money, and 3* for Delivery which is rather slow. But 4* overall is a fair score for Banggood.
I have been using Banggood for more than an year. I have ordered many things and I have been very satisfied with the service and the received goods. Several months ago I ordered new mobile phone. However, it turned out that the phone has a defect. I returned the phone and I received complete refund for my purchase, including the transportation costs. Again I was very satisfied with the service.
I am a Customer on Banggood now for almost a Year, placed 41 Orders in total.
I only once had a problem with a faulty device to to the packaging but the Customer Service sorted the problem with Email support in 48 hours!
I can totally recommend the Shop and will keep on buying there.
Sure thing the delivery time is not the best, but it is along Journey from China to Germany!
Small tip: I always place my Order with "Priority Direct Mail" and the delivery time is about 7-12 Days - Totally fine!
Habe dort ein Smartphone gekauft.
Lieferung dauerte leider mehrere Wochen, da direkt aus China geliefert.
Leider stellte ich bald darauf einen Gerätemangel fest.
Mit Banggood wurde Rücksendung des Gerätes und Erstattung der aller Kosten vereinbart.
Nach einer, wieder längeren Rücksendedauer, erhielt ich meine Ausgaben zurückerstattet.
I've been using BG for well over a year now and I must commend their service; orders are always dispatched in a timely fashion and normally arrive well packaged for their journey. Whenever an issue has arisen I normally get a response to my email within the 48 hours and the issue has always been sorted. OK so some items take a while to arrive but the savings available definitely outweigh the delivery time.
Great shop and I hope to be a customer for many more years if this level of service doesn't diminish.
“Bangood is very trusty site , has an excellent customer service. If there is a problem they are so keen to find a solution either refund or fix or send a new product. the communication are very easy they are reachable ,they are so keen for customer satisfaction, I can recommend them as a place to buy and trust
-takes a little while to get a reply but that could be due to having lots of customers with not enough customer service
-reasonable and responsible customer service when you have a valid complaint and evidence to prove it
Delivery and packaging
-I already have a handful number of orders with them and they all are delivered almost at same tolerable duration of time
-I have received a non-working item which worked eventually with a minor fix but that was not due to delivery and packaging but manufacturing which probably ain't their fault
Value for money
-Compared to local retailers,they offer cheaper and more products to choose from but compared to one of their competitor I knew of, they don't match their price as well as variety that well (but I have yet to buy from that one because they don't accept Paypal)
BEST ONLINE SHOP, HIGHLY RECOMMENDED.
Remarkable shopping experience with banggood. I received my product with minor issue, contacted customer service and they provided best possible resolution within 24 hrs to send me replacement product without any condition. Customer service is so helpful. Hassle free and ease of purchase make Banggood my no.1 choice for shopping online. They are really fast reliable and provide variety of options. Low prices for good quality products. Looking forward for my next shopping.
Banggood has been absolutely amazing. The range and the items they sell are great. The pricing is always brilliant. Delivery is free most of the time. If items have not arrived, I have received full refunds. And when I had an item that did not work, they sent me a new one. I recommend Banggood to everyone I meet
Banggood is a very good website, it as absolutely everything. I like to buy my stuff here because I know I can trust them, I have had problems in other similar websites, but in banggood, so far so good. Support is also good, I have a problem with a product and they gave me back some of the money, and they offered some points.
I'm gladly surprised of Banggood. I almost never bought on webstores, when i found Banggood i decided to try due to the very good products' quality described and their price but even better was to realize that there are not tons of similar products of same kind and style, the best choice for a web store to build its own status and customer client.
Now i can assure i am completely satisfied of Banggood in all its services, specially customer caring!
Choose Banggood for your web shopping because you will be satisfied in first place, and if you won't the assistance is totally at your needings.
Hope i will be able to shop on Banggood for a long time in future!
Delivery always takes a long or very long time (to Sweden). Sometimes the goods are badly packed, but the item have so far been undamaged.
The contacts with the company are always very fast with a nice treatment and replacement of defective goods is never a problem.
Merhaba, banggood üzerinden lemfo kw88 marka bir akıllı saat almıştım. Ürünü 2-3 ay kullandıktan sonra ekranında kendiliğinden görüntü çizikleri oluşmaya başladı. Müşteri hizmetleriyle görüştüm ve saati kendilerine kargolamamı garanti kapsamında tamir edeceklerini söylediler. Ben de kabul ettim fakat kargo ücreti bana ait oldu malesef. Aradan yaklaşık 15 gün geçti ve ürünü tamir ettiler tekrardan mail attım ve iki gün önce ürünümü kargoladılar. İlgi ve alakaları için çok teşekkür ederim.
Hi, I bought a lemfo kw88 smart watch over banggood. After using the product for 2-3 months, image scratches started to appear on the screen. They told me by the customer service that they would repair my watch under the warranty. I accepted it, but the cargo fee belonged to me, unfortunately. About 15 days passed and I repaired the product and emailed them again and shipped my product two days ago. Thank you very much for your interest and interest.
Banggood is my preferred online shop for almost any gadget, hobby electronic, toys, house, equipment etc..
User support communication is good, within 24 hours aprox.
Paypal payment is secure and you don't need to leave your card numbers to third party sites, even not to banggood.
Many other sites does not deliver to Serbia, but banggood is not among them.
Delivery is always within one month, sometimes even much earlier.
I hope my country will soon suspend tax and customs tariff with China, and this will be great.
I can freely recommend banggood to everyone!
Nachdem die erste Bestellung nicht zufriedenstellend war, da das Produkt nicht funktioniert hat, wurde mir nach einer Rückfrage schnell und unkompliziert ein Ersatz zugeschickt! Kommunikation hat super geklappt!
Première commande chez Banggood. J'ai utilisé Paypal comme paiement.
La commande a été livrée dans les délais (3 semaines). Le produit ne fonctionnant pas (capteur Usense badmington), j'ai du échanger quelques emails et faire les tests demandés avec envoi de vidéo et photos pour prouver le dysfonctionnement du produit. Après cela, le produit n'étant plus disponible pour un échange, j'ai été remboursé de mon achat.
Site de vente sérieux et expérience positive malgré un produit défectueux dont Banggood n'est pas responsable.
Good store, great choice of goods. The price in most cases is better than that of competitors. The main purchases I make here usually. Delivery of goods is well established. Packaging is also not bad. Problem issues for the guarantee are resolved quickly.
bon site..ai effectue plusieurs commande sans soucis....il faut juste prendre le mode de transport eco (2a3 semaine d attente)pour ne pas avoir de problème de douane....le service après vente est réactif et essaie de trouver une solution convenable.
In the store I ordered twice, in both cases I was very satisfied. Shipping almost immediately, delivered after about 2 weeks, and for free! On the second purchase I got a damaged product, but I was sent a new one and I am waiting for the shipment. I heartily recommend! <3
W sklepie zamawiałem dwukrotnie, w obu przypadkach byłem bardzo zadowolony. Wysyłka niemal natychmiastowa, dostarczona po około 2 tygodniach, a do tego darmowa! Przy drugim zakupie dostałem uszkodzony produkt, jednak wysłano mi nowy i czekam na przesyłkę. Serdecznie polecam! <3
Compré una caja Tv box la misma que me llegó al cabo de tres semanas, pero tenía un defecto, me comunique enseguida, pidiendo el cambio de caja o la devolución de dinero, luego de cumplir unos requisitos como enviar fotos y un video me devolvieron el dinero en un par de semanas. Se han portado con mucha seriedad y muy responsables, he quedado muy satisfecho. Gracias, seguiré comprando mas adelante.
Excellent store, best prices. Fast, easy and helpfull support. I will buy again from banggood!
A legjobb kínai webshop! Szállítás 2-3 héten belül (van hogy 1 hét). A support nagyon gyors, precíz és segítőkész! Minden problémámat megoldották eddig! Sokkal jobb mint az eBay és társai, a termékek eredetiek, nem hamisítványok.
Answer by Fred
I bought a Quadrocopter Aosenma CG035 in March
After the assembly I noticed that the camera during the subsequent test flight did not work also the GPS showed no function,
On closer investigation I have still vestgestellt that the 2 of the 4 drive motors are not properly fixed
The one motor with just one small screw of the 2 with 3 screws the other two with 4 screws as it belongs. The engine with a screw has released at the first landing
I ask for a solution of the proplems exchange or repair
I hope for a response from bangood
Otherwise you can not recommend the shipment and I demand my money back